Bellperson Part Time - DoubleTree by Hilton Boston Downtown

Hilton Worldwide, Inc.; Boston, Walla Walla (MA, WA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking a part-time Bellperson for their DoubleTree by Hilton Boston Downtown location. The role involves greeting guests, transporting luggage, and ensuring exceptional service. Ideal candidates will demonstrate strong customer focus, teamwork, and adaptability, contributing to a welcoming atmosphere.

Qualifications

• Passion for delivering exceptional guest experiences.
• Dependability and quality in service.

Responsibilities

• Greet and escort guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Respond promptly to guest inquiries and requests.

Skills

Customer focus

Adaptability

Teamwork

Job description

Job Description - Bellperson Part Time - DoubleTree by Hilton Boston Downtown (HOT0BMY3)

Job Number: HOT0BMY3

Work Location: DoubleTree Boston Downtown, 821 Washington Street, Boston, MA 02111

A Bellperson is responsible for transferring and storing luggage and responding to guest requests to ensure outstanding guest service and support the hotel's financial goals.

What will I be doing?

• Greet and escort guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and familiarize guests with their features
• Respond promptly and courteously to guest inquiries and requests
• Organize and store luggage according to guidelines
• Communicate relevant guest feedback to management
• Deliver messages and faxes throughout the day
• Assist with room moves, luggage deliveries, and front door duties
• Drive designated vehicles for guest transportation, including to the airport
• Assist in maintaining equipment and ensuring its proper functioning

What are we looking for?

Hilton, founded in 1919, leads the hospitality industry through innovation, quality, and success. We seek team members who demonstrate our core values:

• Hospitality: Passion for delivering exceptional guest experiences
• Integrity: Doing the right thing always
• Leadership: Leading in industry and community
• Teamwork: Collaborating effectively
• Ownership: Taking responsibility for actions
• Now: Acting with urgency and discipline

Additionally, we value attributes such as quality, productivity, dependability, customer focus, and adaptability.

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels to extended-stay suites. We are committed to providing exceptional experiences and fostering a team dedicated to our vision: "to fill the earth with the light and warmth of hospitality." Our team members are central to our success and guest satisfaction.