Bellperson - Hilton Santa Barbara Beachfront Resort

Hilton Worldwide, Inc.; Santa Barbara (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Bellperson to join their Front Office team at a stunning beachfront resort. This role offers the chance to provide exceptional guest experiences, assist with luggage, and ensure guest satisfaction. With a commitment to employee well-being and a supportive workplace culture, this position comes with fantastic perks, including flexible scheduling, comprehensive benefits, and room discounts worldwide. If you have a passion for hospitality and enjoy working in a vibrant environment, this opportunity is perfect for you!

Benefits

Complimentary Parking

Meals Provided

Hilton Room Discounts

Medical Insurance

Mental Health Resources

Paid Time Off

401(k) Matching

Employee Stock Purchase Program

Debt-free Education

Career Growth Opportunities

Qualifications

• At least one year of customer service experience, ideally in hospitality.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet and escort arriving and departing guests.
• Retrieve and transport guest luggage.
• Respond to guest inquiries in a friendly manner.

Skills

Customer Service

Driving Skills

Guest Relations

Education

High School Diploma

Job description

Job Description - Bellperson - Hilton Santa Barbara Beachfront Resort (HOT0BL6U)

Job Description

Bellperson - Hilton Santa Barbara Beachfront Resort (

Job Number:

HOT0BL6U )

Work Locations

Work Locations

: Hilton Santa Barbara Beachfront Resort 633 East Cabrillo Boulevard Santa Barbara 93103

The beautiful Hilton Santa Barbara Beachfront Resort is looking for our next Bellperson to join the amazing Front Office team! Here you will enjoy great perks such as best-in-class benefits package, complimentary parking and meals PLUS Hilton room discounts for you and your family worldwide. Come see why we were named #1 Best Workplace by Fortune Magazine and Great Place to Work!

Shift Pattern: Flexible availability preferred, weekend availability required, earliest start time 3:30am, latest end time 1:00am

Hourly Rate: $16.50 per hour plus tips

The ideal candidate will possess the following qualities:

• At least one year of customer service experience, ideally in hospitality
• A valid driver's license with a clean driving record
• The ability to assist with transportation for guests to and from the airport

The Benefits – Hilton is proud to have an award-winning workplace culture!

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage –for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportiveparental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education :Access to a wide variety of educational credentials(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Inspect guest rooms and acquaint guests with these rooms and their features.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Organize and store luggage, as needed, according to guidelines.
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
• Ensure messages and faxes are regularly delivered throughout the day.
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed.
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed.
• Assist in the maintenance, appearance, and functionality of equipment.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Job

Job

: Guest Services, Operations, and Front Office