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Bellperson (Full-Time) - Waldorf Astoria Park City

Waldorf Astoria Park City

Park City (UT)

On-site

USD 10,000 - 60,000

Full time

9 days ago

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Job summary

Waldorf Astoria Park City is seeking a full-time Bellperson to enhance guest experiences in our renowned hotel. Responsibilities include greeting guests, handling luggage, and ensuring outstanding service. Enjoy competitive pay and benefits, including discounted travel and meals, in a collaborative environment focused on excellence.

Benefits

Drastically discounted spa services
Complimentary meals on duty
Worldwide travel perks
Best-in-Class Paid Time Off

Qualifications

  • Entry level position; no formal education required.
  • Must demonstrate excellent guest service skills.
  • Ability to work flexible shifts, including weekends and holidays.

Responsibilities

  • Greet and escort arriving and departing guests.
  • Retrieve and transport guest luggage.
  • Respond to guest inquiries in a friendly manner.

Skills

Hospitality
Customer Focus
Adaptability

Job description

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Waldorf Astoria is looking for a Bellperson to join the Front Office Team in Park City!

With 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets, this award-winning Forbes 4-Star boutique property offers elevated comfort food inspired by mountain regions from around the world. This includes a 3-meal restaurant, seasonal pool restaurant, and in-room dining.

  • Classification: Full-Time
  • Shift: AM and PM availability required – must have availability to work weekdays, weekends, and holidays.
  • Pay Rate: $13 per hour plus tips plus full-time benefits.


Want to learn more? Hotel Website, Instagram, Facebook, YouTube

Why join the Waldorf Astoria Park City?

  • Drastically discounted spa services
  • Work in an environment where kindness, creativity and authenticity is highly appreciated
  • Complimentary meals on duty
  • Worldwide travel perks - up to 30 nights at discounted rates over 6,000 properties in more than 100 countries and 50% Food & Beverage discounts
  • The world is yours– Your next role could be as a concierge, reservations agent or within a different department like Front Office, Accounts or Human Resources in over 100 different countries


What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet and escort arriving and departing guests to and from their accommodations
  • Retrieve and transport guest luggage
  • Inspect guest rooms and acquaint guests with these rooms and their features
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Organize and store luggage, as needed, according to guidelines
  • Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
  • Ensure messages and faxes are regularly delivered throughout the day
  • Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
  • Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
  • Assist in the maintenance, appearance and functionality of equipment


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs


Work Locations

Waldorf Astoria Park City

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Job

Guest Services, Operations, and Front Office

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitality

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