Bellperson

Cottontree Management Master; North Salt Lake (UT); On-site; USD 30,000 - 45,000; Full time

Job summary

Cottontree Management Master in North Salt Lake, UT is seeking a friendly and courteous individual to assist guests with luggage and maintain property standards. Responsibilities include greeting guests, ensuring facilities are well-maintained, and responding to guest inquiries.

The ideal candidate possesses a high school diploma, strong communication skills, and the ability to lift and carry packages. This role requires a flexible schedule, including weekends. Join a supportive team dedicated to enhancing guest experiences.

Qualifications

• Ability to communicate professionally with guests and staff.
• Ability to read task lists and use measurement instruments.
• Ability to lift and carry luggage up to 75 pounds.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Greets guests and assists with luggage.
• Promotes hotel services and provides local information.
• Maintains equipment and responds to guest concerns.
• Performs property maintenance tasks like cleaning and snow shoveling.

Skills

Excellent communication skills

Customer service skills

Ability to lift heavy packages

Knowledge of chemical safety

Ability to perform under stress

Education

High school diploma or equivalent

Job description

Job Details. Job Location: North Salt Lake, UT 84054

Position Summary

Greets arriving and departing guests in a friendly, courteous manner, assisting with carrying luggage to and from their accommodations. Also responsible for fixing minor issues around the property.

Essential Duties and Responsibilities

• Escorts and assists guests with luggage and any specific needs.
• Explains and promotes hotel facilities and services and provides guest with information, such as local attractions, events, and directions.
• Maintains equipment/tools used to perform duties.
• Responds promptly to all guest concerns and complaints.
• Understands and uses job duty checklist, meeting room schedule, work schedule, and all other pertinent reports.
• Performs all duties in a timely manner which include property walks, emptying garbage receptacles, sweeping, mopping, shoveling snow, and other duties as assigned.
• Monitors pool and hot tub chemical and water levels, adjusting as appropriate to maintain state guidelines.
• Maintains a high level of professional appearance and demeanor.
• Completes preventative maintenance such as carpet cleaning, replacing filters and lights, and other similar tasks.
• Receives deliveries and distributes them to the appropriate department or storage area in a timely manner.
• Assists other departments such as Housekeeping and Front Desk, as needed.
• Follows all policies and procedures.
• Other duties as assigned.

Property-Specific Essential Duties

• At properties with meeting rooms, performs set-up and tear-down of tables, chairs, and other equipment; sets up food service.
• Ensures correct meeting room signage is displayed prior to event time.

Other Duties and Responsibilities Performed Occasionally

• May be called upon to intervene with disruptive guests.

Qualifications

Knowledge, Skills, and Abilities

• Ability to communicate with guests, hotel staff, and management in a professional manner.
• General knowledge of surrounding areas and local events.
• Ability to read task lists and decipher basic measurement instruments.
• Ability to lift and carry heavy packages and luggage up to 75 pounds.
• Ability to push and/or pull equipment weighing up to 100 lbs. (such as TV stands)
• Ability to perform tasks that require bending, stooping, kneeling, reaching, extending arms over head, and walking significant distances.
• Ability to work a flexible schedule that can include weekends and holidays.
• Able to perform a wide variety of tasks during busy/stressful times.
• Excellent communication and customer service skills.
• General knowledge of chemical safety, bloodborne pathogen safety.
• Ability to collaborate across departments.
• Ability to prioritize competing demands.
• Ability to apply good judgment.

Education and Experience

High school diploma or equivalent preferred.