Bellperson

Blue Chip Casino Hotel Spa; Michigan City (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Blue Chip Casino Hotel Spa in Michigan City seeks a Bellperson to provide excellent guest services. Responsibilities include greeting guests, transporting luggage, communicating with staff, and maintaining cleanliness in the lobby. Candidates should have a high school diploma or GED and the ability to lift up to 50 lbs. The role requires strong communication skills and the ability to stand and walk for long periods. Boyd Gaming is an Equal Opportunity Employer offering a supportive work environment.

Qualifications

• Ability to lift up to 50 lbs in/out of vehicles or rooms.
• Ability to stand and walk for extended periods of time, approximately 95% of the shift.
• Ability to navigate a bell cart with luggage safely.

Responsibilities

• Project a friendly, courteous, and appreciative image to all guests.
• Greet guests with a friendly professional manner.
• Escort hotel guests to rooms and carry luggage.
• Maintain cleanliness and order in bell stand and lobby.

Skills

Communication

Customer Service

Physical Stamina

Education

High school education or GED

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

• Project a friendly, courteous and appreciative image to all guests and customers at all times.
• Greet all guests with a friendly professional Manner
• Communicate with guests, staff, and Tour Escorts about happenings on the property
• Be able to lift up to 50 lbs and place in room from hallways.
• Escort hotel guest to room and carry or transport luggage to and from the correct room.
• Be able to communicate with Front Desk, Valet, Transportation, Housekeeping and Facilities regarding guest service and needs.
• Provide efficient and informative services for guests.
• Make sure each guest’s specific needs have been completely addressed
• Maintain cleanliness and order in bell stand, luggage areas and lobby.
• Be able to communicate and write instructions to guests.
• Enforce adherence of parking policy at front entrance to Hotel guests.
• Ensure all tips received are treated correctly with the current tip policy for all Bellpersons.

Qualifications

• Navigate a bell cart with luggage safely
• Be able to communicate clearly while using a radio or phone
• Be able to lift 50 lbs. in/out of vehicles or rooms from the hallways.
• Have a high school education or GED
• Able to stand and walk for extended periods of time, approximately 95% of the shift.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.