Bellperson

Boyd Gaming; Michigan City (IN); On-site; USD 11,000 - 16,000; Full time

Job summary

Boyd Gaming Corporation seeks a Bell Attendant to warmly greet guests, escort them to rooms, and assist with luggage. You will coordinate with Front Desk, Valet, Transportation, Housekeeping and Facilities to ensure guest needs are met, while maintaining lobby cleanliness and safety throughout shifts.

This role requires standing most of the shift, lifting up to 50 lbs, and clear communication via radios or phone. Equal opportunity employer with a friendly casino environment.

Qualifications

• Bell staff must navigate a cart with luggage safely.
• Communicate clearly using a radio or phone during shifts.
• Able to lift up to 50 lbs as required.
• Stand and walk for most of the shift (about 95%).
• High school education or GED is required.

Responsibilities

• Greet guests warmly and project a friendly, courteous image.
• Escort guests to rooms and assist with luggage.
• Communicate with guests and staff about property happenings.
• Maintain cleanliness and order in bell stand and lobby.
• Enforce front entrance parking policy for hotel guests.
• Write and convey instructions to guests clearly.
• Ensure tips are handled according to policy.

Skills

Navigate bell cart safely

Clear communication

Lift 50 lbs

Stand/walk long shifts

Radio/phone etiquette

Education

High school diploma or GED

Job description

• Compensation: USD 0 - USD 10.39 - hourly

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

• Project a friendly, courteous and appreciative image to all guests and customers at all times.
• Greet all guests with a friendly professional Manner
• Communicate with guests, staff, and Tour Escorts about happenings on the property
• Be able to lift up to 50 lbs and place in room from hallways.
• Escort hotel guest to room and carry or transport luggage to and from the correct room.
• Be able to communicate with Front Desk, Valet, Transportation, Housekeeping and Facilities regarding guest service and needs.
• Provide efficient and informative services for guests.
• Make sure each guest's specific needs have been completely addressed
• Maintain cleanliness and order in bell stand, luggage areas and lobby.
• Be able to communicate and write instructions to guests.
• Enforce adherence of parking policy at front entrance to Hotel guests.
• Ensure all tips received are treated correctly with the current tip policy for all Bellpersons.

Qualifications

• Navigate a bell cart with luggage safely
• Be able to communicate clearly while using a radio or phone
• Be able to lift 50 lbs. in/out of vehicles or rooms from the hallways.
• Have a high school education or GED
• Able to stand and walk for extended periods of time, approximately 95% of the shift.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.