Bellperson

Galt House Hotel; Louisville (KY); On-site; USD 28,000 - 35,000; Full time

Job summary

Galt House Hotel in Louisville, Kentucky is looking for a friendly and professional Bellperson to join our team. In this role, you will create positive first impressions by assisting guests with luggage and sharing local knowledge. Ideal candidates will have strong customer service skills and the ability to communicate effectively. The position requires physical stamina, including lifting up to 50 pounds. Applicants who enjoy working with people and providing exceptional hospitality are encouraged to apply.

Qualifications

• Strong customer service skills and a genuine desire to help others.
• Ability to communicate clearly and courteously with guests, management, and coworkers.
• Professional appearance at all times.

Responsibilities

• Greet every guest with a warm smile and provide hospitable service.
• Assist guests with loading and unloading luggage.
• Provide local information about attractions and dining.

Skills

Customer service skills

Communication skills

Team player

Positive attitude

Job description

Overview

The Galt House Hotel is seeking a friendly, professional, and service-driven Bellperson to join our team. As a Bellperson, you will be one of the first and last faces our guests see. You play a key role in delivering exceptional service by assisting with luggage, offering helpful information, and ensuring every guest feels welcomed and valued from arrival to departure.

What You’ll Do

• Serve as the welcoming face of the Galt House Hotel, creating positive and lasting first impressions
• Greet every guest with a warm smile and provide hospitable, professional, and personalized service
• Assist guests with loading, unloading, and transporting luggage to and from guest rooms
• Share local knowledge, including nearby restaurants, entertainment, and attractions
• Provide directions and information about hotel amenities, meeting rooms, and dining options
• Maintain a clean, organized, and professional curbside and work area
• Support hotel operations with additional duties as assigned

What We’re Looking For

• A team player who embodies and supports the Galt House Hotel brand
• Strong customer service skills and a genuine desire to help others
• Ability to communicate clearly and courteously with guests, management, and coworkers
• A positive attitude and professional appearance at all times

Working Conditions

• Frequent standing, walking, pushing, pulling carts, and lifting luggage
• Active role in a fast-paced, guest-focused environment

Physical Requirements

• Ability to lift and transport up to 50 pounds
• Reach heights of up to 6 feet
• Remain in a stationary position for up to 1 hour at a time
• Perform continuous physical movement throughout the shift

If you enjoy working with people and take pride in delivering outstanding hospitality, we’d love to welcome you to the Galt House team.