Bell Person

Atrium Hospitality; Sacramento (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Free parking

DailyPay

Wellness programs

Tuition reimbursement

Brand discounts

Shift meal

Job summary

Atrium Hospitality in Sacramento is seeking a friendly Front Desk Agent to welcome guests, assist with luggage, and ensure a smooth check-in and check-out experience at the Holiday Inn on 300 J Street.

You will escort guests to their rooms, explain hotel features, run errands for guests, and help with valet or transportation needs while keeping the lobby clean and guest-ready. A positive attitude, good communication, and physical stamina are essential for this full-time role.

Qualifications

• Guest service experience preferred.
• Friendly, professional attitude.
• Good communication skills.
• Physically able to lift luggage, stand and walk for long periods.
• Flexible availability for varied shifts.

Responsibilities

• Greet guests with warmth and help with luggage during check-in and check-out.
• Escort guests to their rooms and explain hotel features and amenities.
• Run errands for guests, deliver packages, and assist with valet or transportation needs.
• Keep lobby and front drive clean, organized, and guest-ready.
• Assist with storing luggage, managing lost & found, and responding to guest requests.

Skills

Guest service experience

Communication

Friendly demeanor

Professional attitude

Customer service

Job description

Hotel & Location

Hotel: Sacramento Holiday Inn 300 J Street Sacramento, CA 95814

Job Details

Full time

Starting Compensation Compensation Range : $16.90

Expected Job Closing Date: 2026-09-30

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence.

What’s in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Benefits

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Comprehensive Health Coverage – Free Medical insurance available for employees and their families after 90 days (Silver Plan only)
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Everyday Essentials – Enjoy FREE parking in the DOCO garage next door and a FREE shift meal every workday.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

• Greet guests with warmth and help with luggage during check-in and check-out.
• Escort guests to their rooms and explain hotel features and amenities.
• Run errands for guests, deliver packages, and assist with valet or transportation needs.
• Keep lobby and front drive clean, organized, and guest-ready.
• Assist with storing luggage, managing lost & found, and responding to guest requests.

What We Are Looking For

• Guest service experience preferred – You know how to create a warm, welcoming first impression.
• Friendly, professional attitude – Because kindness is always in style.
• Good communication skills – Clear, courteous, and helpful with every guest interaction.
• Physically ready – Able to lift luggage, stand, and walk for most of your shift.
• Flexible availability – Guests arrive at all hours, and you’re ready to roll with it.

Why Atrium

Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

Equal Opportunity

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

About Atrium Hospitality

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today than we were yesterday. Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!