Bell Attendant

Hyatt Hotels Corporation; Missouri; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Bell Attendant to enhance guest experiences through exceptional service. In this role, you will be the friendly face that ensures guests feel welcomed and cared for, handling their luggage and providing valuable local insights. You'll thrive in a fast-paced environment, working closely with a team to create memorable experiences. With opportunities for growth and a supportive work culture, this position offers a chance to be part of a company that values its associates and their contributions. If you have a passion for hospitality and a desire to make a difference, this role is for you.

Benefits

Discounted & Complimentary hotel room nights

Earned Wage Access & Daily Pay

Floating Holiday

Complimentary meals in colleague cafe

Medical, Dental, Vision Insurance

401K retirement savings plan & company match

Up to $1,000 in educational assistance

Opportunities to work at Hyatt Hotels globally

Qualifications

• Open availability, including weekends and holidays.
• Ability to lift moderate amounts of weight and walk/stand for shifts.

Responsibilities

• Maintain communication with Front Office and Valet teams.
• Transport guests' luggage and personal items efficiently.
• Assist guests with questions and local recommendations.

Skills

Verbal communication

Written communication

Teamwork

Customer service

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

If you're looking for a career with our Inclusive Collection, please click here to view job postings.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

As a Hyatt Bell Attendant, you will:

1. Maintain constant communication with the Front Office and Valet teams to ensure guests are properly escorted
2. Ensure guests' luggage and personal items are transported to and from the guest rooms efficiently
3. Ensure that guests are comfortable with accommodations and are familiar with room offerings and features
4. Answer phone calls and assist with guest questions and concerns in a quick and efficient manner
5. Assist in making reservations for restaurants, taxis, etc.
6. Be knowledgeable about St. Louis and be able to make local recommendations for events, meals, attractions and more

The current salary for this position is $12.30/hour plus tips.

Benefits and Perks include, but are not limited to:

1. Discounted & Complimentary hotel room nights
2. Earned Wage Access & Daily Pay available
3. Floating Holiday available upon hire
4. Enjoy complimentary meals in our colleague cafe for every shift worked
5. Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days!
6. 401K retirement savings plan & company match
7. Up to $1,000 in educational assistance per year
8. Opportunities to work and visit Hyatt Hotels & Resorts around the world

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for YOU!

Qualifications

1. Open availability - to include weekends and holidays
2. Excellent verbal and written communication skills
3. Ability to lift/push/pull moderate amounts of weight
4. Be able to work as part of a team to achieve a common goal
5. Basic computer skills required (ability to navigate Outlook, Microsoft Word, Excel, etc.)
6. Prior bell/hospitality experience a plus, but not required
7. General knowledge of the St. Louis area highly preferred
8. A true desire to satisfy the needs of others in a fast-paced environment.
9. Ability to tolerate moderate amounts of walking and standing during a shift