Bell Attendant

ViziRecruiter,LLC.; Iowa; On-site; USD 25,000 - 45,000; Full time

Job summary

Join a dynamic and fun-loving team at an established industry player in the entertainment sector! In this role, you'll be responsible for providing exceptional service to guests, ensuring their luggage is transported safely and efficiently while sharing valuable information about hotel amenities. This position offers a unique opportunity to work in a fast-paced environment that values growth and development. With a focus on teamwork and a commitment to excellence, you'll thrive in a culture that celebrates diversity and encourages professional advancement. If you're ready to elevate your career in a vibrant setting, this is the perfect opportunity for you!

Benefits

Health Benefits Insurance

$700 Referral Bonus Program

Discounted Casino Bus Tickets

Discounted RTD EcoPass

Monthly Hot Meal from Leadership

20% Discount for Various Outlets

100% Gaming License Reimbursement

Hotel Discounts at PENN Properties

Education Reimbursement Program

Career Development Opportunities

Qualifications

• High school diploma or equivalent required.
• Previous experience as a Bell Person/Doorman preferred.

Responsibilities

• Transport guests’ luggage to assigned rooms and provide guest information.
• Maintain a safe working environment and comply with safety guidelines.
• Assist guests with room changes and luggage upon departure.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Professionalism

Energy and Stamina

Education

High School Diploma or Equivalent

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Position is open until filled.

Benefits

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members.
• $700 Referral Bonus Program ($350 at 90 days, $350 at 6 months) for Team Members who refer new applicants.
• Discounted Casino bus tickets.
• Discounted RTD EcoPass.
• Hot meal served by the Leadership Team once a month.
• 20% discount for Starbucks, Ara Spa, and all food outlets.
• 100% Colorado Gaming License reimbursement after 90 days of employment.
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services.
• Education reimbursement program and Annual Scholarship Program.
• Career development opportunities.

Responsibilities

• Accurately transports guests’ luggage to the assigned room following completion of the registration process.
• Picks up guests’ luggage upon departure and transports to proper form of transportation or delivers for storage.
• Provides fast and flawless guest service by providing guests with information regarding Hotel/Casino amenities, special events, and travel directions.
• Assists guests with room changes and maintains room key security.
• Actively participates in maintaining a spotless and safe working environment.
• Completes required room slip information and submits/forwards to the appropriate personnel.
• Follows and ensures compliance with all established safety and security guidelines.

Requirements

• High school diploma or equivalent required.
• Previous experience as a Bell Person/Doorman preferred.
• Must have the ability to lift/move up to one hundred pounds assisted and possess the mobility and dexterity required to meet the demands incumbent to this position.
• Must be able to stand/walk 100% of shift.
• Ability to sustain a high level of professionalism.
• Ability to maintain a high level of energy.
• Demonstrate strong organizational skills.
• Ability to communicate written and verbal information effectively.
• Ability to provide excellent customer service skills.
• Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.