Bell Attendant

Pyramid Global Hospitality; Captiva (FL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Comprehensive health insurance

Paid time off

On-site wellness programs

401(k) with 100% match up to 4 percent

Complimentary shift meal

Job summary

Pyramid Global Hospitality in Captiva, Florida, is looking for a full-time Bell Attendant to assist guests with transportation to local attractions and support front-desk operations. The role requires a friendly demeanor and a valid driver’s license.

Offering a competitive hourly rate of $18.00, this position provides an opportunity to be part of a company that values its employees through comprehensive health insurance and ongoing training.

Qualifications

• Experience in a hotel or related field preferred.
• Must have a valid driver’s license for the applicable state.
• Minimum of one year driving experience.

Responsibilities

• Transport guests to and from the resort's local area attractions.
• Assist with recommendations for restaurants and tourist activities.
• Drive guests to designated locations and assist with their luggage.

Skills

Customer service

Driving skills

Knowledge of local attractions

Education

High school diploma or equivalent

Job description

Welcome to Pyramid Global Hospitality, where people come first.

As a company that values its employees, we are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and well‑being. Our commitment to a people‑first culture is reflected in employee development, benefits, and building meaningful relationships.

We offer comprehensive health insurance, retirement plans, paid time off, on‑site wellness programs, local discounts, and employee rates on hotel stays. We also provide ongoing training and development opportunities to help people build the skills and knowledge they need to advance their careers.

Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences across over 230 properties worldwide.

Our Property

South Seas is a premier resort destination in our portfolio, located on the beautiful shores of Captiva Island, Florida. The resort features 279 guest rooms, more than 7,000 sq ft of meeting and event space, and spans 330 acres of coastal beauty. Surrounded by pristine beaches and a thriving wildlife preserve, the property offers a unique setting for hospitality professionals.

Our Core Values

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Benefits

• Low‑cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short‑ and Long‑Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4 percent
• Commuter and Company‑paid Toll Programs
• Complimentary Shift Meal

Position Overview

Responsible for transporting guests to and from the resort to local area attractions, assisting with recommendations for restaurants and tourist activities, and supporting front‑desk operations. The Bell Attendant will drive guests to designated locations, assist with baggage, maintain vehicle cleanliness, perform concierge duties, and accommodate guests during their stay in a courteous, attentive, and efficient manner.

Rate of Pay

Full‑time, hourly rate of $18.00 per hour.

Essential Functions, Skills, Abilities

• Approach all encounters with guests and employees in a friendly, service‑oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards and scheduling requirements.
• Maintain high standards of personal appearance and grooming, wearing the proper uniform and name tag.
• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Greet guests in a pleasant manner.
• Load and unload luggage carts.
• Escort guests to rooms.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver flowers and packages to guest rooms.
• Complete room changes.
• Maintain current listings of local and area attractions, special events, and activities.
• Maintain a list of local transportation guides, churches, sports arenas, etc.
• Assist housekeeping department with guest requests.
• Ensure lobby reader board is correct.
• Provide information, maps, and directions as required.
• Open doors and answer phones to assist guest service agents.
• Conduct house count by computer systems.
• Show guest rooms and suites as needed and emphasize company amenities.
• Other duties as required.

Position Requirements

• High school diploma or equivalent required; experience in a hotel or related field preferred.
• Must have a valid driver’s license for the applicable state.
• Minimum of one year driving experience.
• Must be able to convey information and ideas clearly.
• Must evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high‑pressure situations.
• Must maintain composure and objectivity under pressure.

Hours Required

40 hours per week, flexible schedule; will be required to work weekends and/or holidays.

Physical/Mental Requirements

• Must be able to work in different types of weather, sometimes extreme, including high temperatures and humidity.
• Associate must be able to function in narrow aisles or passageways.
• Balancing: maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
• Stooping: bending body downward and forward by bending spine at waist.
• Kneeling: bending legs at knee to come to rest on one or both knees.
• Crouching: bending the body downward and forward by bending leg(s) and spine.
• Reaching: extending hand(s) and arm(s) in any direction, particularly for sustained periods of time.
• Standing: remaining upright on the feet, particularly for sustained periods of time.
• Walking: moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Pushing: using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Pulling: using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
• Finger Dexterity/Grasping: picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
• Feeling: perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Talking: expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers or guests accurately, loudly, or quickly.
• Hearing: perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive information through oral communication.
• Repetitive Motions: making substantial movements (motions) of the wrists, hands, and/or fingers.
• Lifting Frequency Amount Lifting: raising objects from a lower to a higher position or moving objects horizontally from position to positions. 50 + lbs.

Equal Employment Opportunity Statement

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.

As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, the Company maintains a drug‑free workplace.

Compensation

$18.00 per hour.

Additional Compensation Notes

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.