Behind-the-Scenes Tours Guide — Part-Time & Encounters

Cincinnati Zoo & Botanical Garden; Cincinnati (OH); On-site; USD 18,000 - 25,000; Part time

Job summary

The Cincinnati Zoo & Botanical Garden is seeking a part-time Behind-the-Scenes Experiences Tour Guide. This role supports the BTS program, leading tours and virtual encounters, with photography duties and participant communications.

We offer a 5-day flexible schedule, up to 1,500 hours per year, starting pay of $15.50 per hour, and collaboration with staff, volunteers, donors, and the public. Must be reliable and professional.

Qualifications

• Bachelor’s degree in Education, Biology, or Communication preferred.
• Strong administrative and organizational skills required.
• Excellent written and verbal communication with diverse groups.

Responsibilities

• Schedule and lead Behind-the-Scenes tours and virtual encounters.
• Take, edit, and email photos to tour participants.
• Screen BTS inquiries and respond professionally.
• Assist with zoo-wide data collection and analysis for tours.

Skills

Customer service

Oral communication

Written communication

Project management

Photography basics

Education

Bachelor's degree preferred (Education, Biology, or Communication)

Tools

Microsoft Office

Job description

The Cincinnati Zoo & Botanical Garden is seeking a part-time Behind-the-Scenes Experiences Tour Guide. This role supports the BTS program, leading tours and virtual encounters, with photography duties and participant communications.

We offer a 5-day flexible schedule, up to 1,500 hours per year, starting pay of $15.50 per hour, and collaboration with staff, volunteers, donors, and the public. Must be reliable and professional.