Behavioral Technician, Facility Based Crisis

Monarch; Concord (NC); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Flexible total rewards

Health coverage

Retirement plans

Professional development

Job summary

Monarch Healthcare in North Carolina is seeking a Behavioral Health Technician for the Child Crisis unit. The role involves providing care in a therapeutic, rights-respecting environment and supporting crisis stabilization services for children and their families.

You will perform crisis intervention, monitor vital signs, document observations, and assist with activities of daily living under supervision. A high school diploma is required, and a valid driver’s license is preferred.

Qualifications

• Demonstrated ability to provide compassionate care in crisis settings.
• Experience with minors with mental health or substance use challenges preferred.
• Strong communication and teamwork skills required.

Responsibilities

• Provide care in a safe, respectful, therapeutic environment aligned with rights and confidentiality.
• Assist with crisis intervention, take vital signs, and monitor individuals on the unit.
• Maintain inventory and process requisitions as needed.
• Follow treatment plans developed by nursing staff and substance abuse specialists.
• Support daily living activities, hygiene, nutrition, and self-help skills.
• Prepare written reports such as vital signs, census, and incident reports.
• Coordinate activities and participate in group education under supervision.
• Attend required meetings and maintain agency certifications.

Skills

Crisis intervention

Vital signs monitoring

Observational skills

Confidentiality & patient rights

Documentation & reporting

Education

High School Diploma (Required)

Job description

Scheduled Weekly Hours:37.5Schedule:Week 1: Tuesday, Saturday & Sunday: 7pm-7am ; Week 2: Tuesday-Thursday: 7pm-7amPay Range Minimum:$17.25Education We're Looking for:High School Diploma (Required)Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience working with children/adolescents with a mental health diagnosis and/or substance use disorder | 1 year | Not RequiredJob Description Summary:The primary responsibility of the Behavioral Health Technician, Child Crisis is to provide care to individuals and families who receive services through Monarch’s Crisis & Urgent Care Services supporting children in a therapeutic environment.What You'll Do:• Provide care to individuals receiving services in a manner that ensures safety, client’s rights, confidentiality, comfort, dignity and a therapeutic environment.• Carry out functions that contribute to the effectiveness and safety of the unit including crisis intervention, taking vital signs, observation of individuals receiving services.• Demonstrate responsible for maintaining inventory supplies and make appropriate requisitions.• Ensure an environment conducive to recovery consistent with SRMH/DD/SAS, Crisis & Urgent Care Services philosophy and best practice.• Respect the rights of individuals receiving services to make choices within the available parameters and make every effort to follow the individuals receiving services crisis plan.• Work with clients and families and other team members to ensure the crisis stabilization unit provides individuals receiving services with a safe and supportive environment consistent with recovery concepts and person-centered planning.• Coordinate and/or implement skilled level activities involving the care, treatment, and training of individuals receiving services on the crisis unit.• Ensure that the individuals receiving services maintain appropriate personal hygiene, perform activities of daily living and receive the proper nutrition.• Assist with self-help skills as necessary and keep supervisor informed of the condition of individuals receiving services.• Prepare written reports (vital signs, census reports, incident reports for example) as necessary.• Utilize the treatment plan as developed by the nursing staff and/or the substance abuse specialist.• Supervise individuals receiving services in the activities of daily living, encouraging individuals receiving services to display independence and responsibility for self.• Enforce limits on individuals' behavior using established policies, procedures and rules.• Secure and relay information used by professionals for the admission, discharge and transfer of individuals receiving services.• Observe individuals receiving services for changes in physical and mental conditions, reporting those to professional staff.• Monitor and document food intake during mealtime and snack time.• Assist in group educational sessions and/or activities as assigned for individuals receiving services at the facility under supervision.• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.• Demonstrate knowledge of emergency procedures and assist in crisis situations.• Complete all other relevant responsibilities as assigned by the supervisor.• Drive and travel as required.Benefits:We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process.Make a Difference in Someone’s Life!At Monarch Healthcare, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.You Belong at Monarch HealthcareYou deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.Monarch Healthcare is an Equal Opportunity EmployerMonarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact [e-mail] or call [phone].This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare.Department:BH - Para Professional