Behavioral Technician, Child Crisis

Monarch; Charlotte, Northern (NC, KY); Hybrid; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health coverage

Retirement plans

Professional development

Job summary

Monarch Healthcare in Charlotte, NC seeks a Behavioral Health Technician, Child Crisis to provide care to children and families within Monarch’s Crisis & Urgent Care Services, supporting a therapeutic environment.

The role emphasizes safety, rights, and confidentiality, with duties ranging from crisis intervention and vital signs to daily living support and detailed reporting. Requires a high school diploma and valid driver’s license, with an overnight schedule and a minimum hourly pay.

Qualifications

• Experience working with children/adolescents with a mental health diagnosis and/or substance use disorder; 1 year; Not Required

Responsibilities

• Provide care to individuals in a manner that ensures safety, rights, confidentiality, comfort and a therapeutic environment.
• Carry out functions contributing to unit safety, crisis intervention, taking vital signs, and observation.
• Maintain inventory supplies and submit appropriate requisitions.
• Foster recovery-oriented environments aligned with crisis care philosophy and best practices.
• Respect individuals’ rights to make choices within plan parameters and follow crisis plans.
• Collaborate with clients and families and team members to ensure a safe, supportive crisis unit.
• Coordinate activities involving care, treatment and training of individuals on the unit.
• Assist with personal hygiene, daily living activities and proper nutrition.
• Assist with self-help skills and inform supervisor of condition changes.
• Prepare written reports (vital signs, census, incident reports) as needed.
• Utilize treatment plans developed by nursing staff/substance abuse specialists.
• Supervise and encourage independence in activities of daily living.
• Enforce limits with established policies and procedures.
• Relay information used for admission, discharge, and transfer.
• Observe for changes in physical/mental conditions and report to professionals.
• Monitor and document food intake during meals and snacks.
• Assist in group educational sessions and activities as assigned.
• Attend meetings and training; maintain required certifications.
• Comply with agency policies, state/federal regulations.
• Demonstrate knowledge of emergency procedures and assist in crises.
• Complete other responsibilities as assigned; drive/travel as required.

Skills

Crisis intervention

Patient care

Safety protocols

Education

High School Diploma (Required)

Job description

Job Details

Scheduled Weekly Hours: 37.5 Schedule: Week 1 - Wednesday, Thursday, Saturday (7:00 pm - 7:00 am) Week 2 - Monday, Tuesday, Wednesday (7:00 pm - 7:00 am) Pay Range Minimum: $17.25

Education

High School Diploma (Required)

Certifications

Drivers License (Valid) – USA

Experience

Experience working with children/adolescents with a mental health diagnosis and/or substance use disorder | 1 year | Not Required

Job Description Summary

The primary responsibility of the Behavioral Health Technician, Child Crisis is to provide care to individuals and families who receive services through Monarch’s Crisis & Urgent Care Services supporting children in a therapeutic environment.

Responsibilities

• Provide care to individuals receiving services in a manner that ensures safety, client’s rights, confidentiality, comfort, dignity and a therapeutic environment.
• Carry out functions that contribute to the effectiveness and safety of the unit including crisis intervention, taking vital signs, observation of individuals receiving services.
• Demonstrate responsible for maintaining inventory supplies and make appropriate requisitions.
• Ensure an environment conducive to recovery consistent with SRMH/DD/SAS, Crisis & Urgent Care Services philosophy and best practice.
• Respect the rights of individuals receiving services to make choices within the available parameters and make every effort to follow the individuals receiving services crisis plan.
• Work with clients and families and other team members to ensure the crisis stabilization unit provides individuals receiving services with a safe and supportive environment consistent with recovery concepts and person-centered planning.
• Coordinate and/or implement skilled level activities involving the care, treatment, and training of individuals receiving services on the crisis unit.
• Ensure that the individuals receiving services maintain appropriate personal hygiene, perform activities of daily living and receive the proper nutrition.
• Assist with self-help skills as necessary and keep supervisor informed of the condition of individuals receiving services.
• Prepare written reports (vital signs, census reports, incident reports for example) as necessary.
• Utilize the treatment plan as developed by the nursing staff and/or the substance abuse specialist.
• Supervise individuals receiving services in the activities of daily living, encouraging individuals receiving services to display independence and responsibility for self.
• Enforce limits on individuals' behavior using established policies, procedures and rules.
• Secure and relay information used by professionals for the admission, discharge and transfer of individuals receiving services.
• Observe individuals receiving services for changes in physical and mental conditions, reporting those to professional staff.
• Monitor and document food intake during mealtime and snack time.
• Assist in group educational sessions and/or activities as assigned for individuals receiving services at the facility under supervision.
• Attend and actively participate in meetings and training as required.
• Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Demonstrate knowledge of emergency procedures and assist in crisis situations.
• Complete all other relevant responsibilities as assigned by the supervisor.
• Drive and travel as required.

Benefits

We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process. Make a Difference in Someone’s Life!

About Monarch Healthcare

At Monarch Healthcare, we work together to provide life‑changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injuries. You Belong at Monarch Healthcare. You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full‑time and part‑time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Equal Opportunity

Monarch Healthcare is an Equal Opportunity Employer. Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact [e-mail] or call (704) 986‑1550.

Department

BH - Para Professional. Since 1958, Monarch Healthcare has focused on helping others and improving lives. Our caring, supportive team of professionals provides services that help people thrive. If you’re looking for a career with purpose, we have a place for you at Monarch Healthcare. We see the possibilities that exist for people living with mental illness, substance use disorders, intellectual and developmental disabilities and traumatic brain injuries and we help others see them as well. At Monarch Healthcare, you’ll see the impact of your work every day when a man with a disability achieves his dream of finding a job, when a woman struggling with addiction walks into treatment for the first time or when a child facing a mental health crisis finds comfort and support. You can make a difference. Join us today! Monarch Healthcare is nationally accredited by The Joint Commission and committed to providing the highest quality care. To learn more about our services and the many ways we provide support, please call [phone] or visit www.MonarchNC.org.