Behavioral Support Technician

Eisenhower Center; Ann Arbor (MI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee benefits after 30 days

Job summary

Eisenhower Center is hiring a Behavior Support Technician to implement ABA-based behavior plans in a residential AFC setting. You will work with BCBA/BCaBA supervision and support clients in skill development and community activities.

The role emphasizes coaching staff, data collection, and ensuring safe, person-centered care across campus and in the community. Evening/weekend coverage is required.

Qualifications

• Background in Behavioral Support Technician role or equivalent.
• Experience with behavior treatment plans and data collection.
• Ability to assist clients with behavioral needs across settings.
• Knowledge of CMH/TBI residents and AFC/ residential contexts.

Responsibilities

• Implement individualized behavior support plans and protocols developed by BCBA/BCaBA.
• Use ABA-informed strategies to reduce maladaptive behaviors and increase functioning.
• Conduct observations and collect data on behavior trends and intervention outcomes.
• Provide coaching to direct care staff for consistent plan implementation.
• Document incidents and outcomes per standards; communicate with treatment team.

Skills

ABA techniques

Behavioral plans experience

Direct client support

CMH/TBI knowledge

MI driver's license

Education

BA/BS in Psychology

Job description

We are growing our team and seeking experienced Behavioral Support Technician's!

• Do you have a Behavioral Support Technician background?
• Do you have experience with behavior treatment plans?
• Do you have experience assisting clients with behavioral needs?
• Do you have working knowledge of CMH/TBI residents?

If so, we invite you to consider a career at Eisenhower Center! Below are more details before you decide to apply:

• Hourly: $20
• Benefits start after 30 days: Health, Dental, Vision and many more!

*All offers of employment are contingent upon all applicable background screens*

The Behavior Support Technician (BHT/RBT) serves as a key member of the clinical and residential team, supporting the implementation of behavioral interventions grounded in Applied Behavior Analysis (ABA) principles within a non-traditional ABA residential environment. This role emphasizes behavior reduction, skill acquisition, and staff coaching, while promoting meaningful client engagement both on campus and in the community. The BT/RBT works under the direction of a BCBA/BCaBA and collaborates closely with multidisciplinary teams to ensure consistent, person-centered care.

Role and Responsibilities

Behavioral Intervention & Clinical Support

• Implement individualized behavior support plans and protocols developed by the BCBA/BCaBA, ensuring fidelity across residential and community settings.
• Utilize ABA-informed strategies (e.g., reinforcement, prompting, redirection, shaping) to reduce maladaptive behaviors and increase adaptive functioning.
• Conduct systematic observations and data collection, documenting behavioral trends, environmental variables, and intervention effectiveness.
• Provide real-time coaching and feedback to direct care staff to improve consistency and accuracy in behavior plan implementation.
• Deliver corrective reinforcement and positive feedback to both clients and staff, reinforcing appropriate behaviors and skill use.
• Model professional, therapeutic, and trauma-informed interactions always.

Staff Coaching & Engagement Leadership

• Act as an on-shift behavioral resource and mentor, helping staff effectively respond to complex or high-acuity client behaviors.
• Promote and monitor meaningful client engagement, ensuring adherence to daily schedules, programming, and therapy participation.
• Conduct daily observations of staff-client interactions, providing immediate coaching, redirection, and recognition of best practices.
• Support team development by teaching behavioral techniques, de-escalation strategies, and engagement methods, particularly with resistant or challenging clients.

Client Support & Community Integration

• Provide direct 1:1 behavioral support and supervision to clients as assigned.
• Assist clients in achieving community access goals, including transportation training (e.g., walking, bus use, cab services) and independent functioning.
• Support development of social skills and natural supports, including pre-teaching, role modeling, and post-activity feedback.
• Intervene therapeutically in community settings to reduce barriers to participation and improve goal attainment.

Crisis Intervention & Behavioral Safety

• Respond to and assist in managing behavioral crises, utilizing approved intervention models (e.g., QBS Safety-Care).
• Assess staff response during crises and provide immediate guidance to ensure safe, appropriate, and effective interventions.
• Maintain situational awareness and serve as a campus-wide behavioral support resource, particularly during high-risk situations or escalations.

Documentation, Data & Reporting

• Complete accurate and timely data collection and reporting, including novel tracking of behavior trends and intervention outcomes.
• Enter incident reports and behavioral documentation in accordance with organizational, AFC, and regulatory standards.
• Dedicate consistent time to data entry, analysis, and communication of findings to the BCBA/BCaBA and treatment team.

Interdisciplinary Collaboration

• Collaborate effectively with a multidisciplinary team, including BCBA/BCaBA, clinicians, therapists, and residential leadership.
• Maintain strong working relationships with Residential Supervisors, Clinical providers across disciplines (e.g., OT, PT, Speech, Psychotherapy, CTRS).
• Communicate clearly and professionally to ensure continuity of care and alignment of behavioral and clinical interventions.

Program Support & Additional Responsibilities

• Assist with implementation and troubleshooting of client incentive and reinforcement systems.
• Provide coverage across shifts, with emphasis on evenings, weekends, and high-need periods, ensuring behavioral support availability across campus.
• Contributes to a safe, structured, and therapeutic residential environment that promotes client independence and dignity.
• Complete additional duties and special projects assigned to support program effectiveness and client outcomes.

We are growing our team and seeking experienced Behavioral Support Technician's!

• Do you have a Behavioral Support Technician background?
• Do you have experience with behavior treatment plans?
• Do you have experience assisting clients with behavioral needs?
• Do you have working knowledge of CMH/TBI residents?

If so, we invite you to consider a career at Eisenhower Center! Below are more details before you decide to apply:

• Location: onsite in Ann Arbor, MI
• Position: Behavior Support Technician
• Hourly: $20
• Benefits start after 30 days: Health, Dental, Vision and many more!

*All offers of employment are contingent upon all applicable background screens*

Key Differentiators of This Role

• ABA-informed approach applied within a residential AFC setting (not a traditional ABA clinic).
• Strong emphasis on staff coaching and behavioral leadership.
• Focus on real-world generalization, including community integration and functional independence.

Qualifications and Education Requirements

• Valid Michigan driver’s license
• Preferred: BA or BS in Psychology
• High attention to detail. Experience with data collection, entry, and analysis
• Good problem-solving, communication skills (both written & verbal), & organizational skills
• Commitment to Eisenhower Center’s mission statement
• Able to work from 8:00AM to 4:30PM or 12:00PM to 8:30PM
• Tues- Sat or Sun-Thurs schedules available

Eisenhower Center is 100% employee owned and offers an excellent benefit package including:

• PTO
• Employee Stock Ownership Plan eligible to participate after 1 year & 1,000 hours of employment
• 401(k)
• Medical, Dental, & Vision Insurance
• Flexible Spending Account for Medical and Dependent Care
• Employer Paid Life Insurance and Long-Term Disability
• Voluntary Life Insurance and Short-Term Disability available
• Student Stipend
• Employee Discount Program
• Continuing professional development opportunities

Eisenhower Center is an EEO employer – Veterans/Disabled and other protected categories – and is a 2019 Bronze Veteran-Friendly Employer, Michigan Veterans Affairs Agency. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Eisenhower Center endeavors to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do