Behavioral Resource Technician (BRT) – Baystate Health Staffing Optimization Team (BHSOT)

Baystate Health; Springfield (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Shift differentials

Premium pay programs

Cross-site experience

Job summary

Baystate Health is seeking a Behavioral Resource Technician to join the BHSOT pool in Western Massachusetts. The role offers facility or system-wide placements across behavioral health and patient care areas, building experience with interdisciplinary teams and diverse patient populations.

Compensation differentials apply by assignment and shift, with premium pay programs available when eligible. This position focuses on safety, compassionate direct care, and supporting nurses and care teams.

Qualifications

• 12+ months relevant clinical or patient care experience.
• Paraprofessional or psychiatric sitter experience is a plus.
• Ability to work across behavioral health environments.

Responsibilities

• Maintain patient safety and provide direct care with compassion.
• Support patients and families and collaborate with nurses.
• Work with interdisciplinary teams across care areas.
• Adapt to various clinical groupings and shifts.

Skills

Clinical experience

Patient care

Crisis intervention

Education

CNA certification

MA experience

HHA experience

Job description

Baystate Health is launching the Baystate Health Staffing Optimization Team (BHSOT), a new Behavioral Resource Technician (BRT) BHSOT pool designed to provide experienced patient care and behavioral health support staff with greater flexibility while helping meet patient care and staffing needs across Western Massachusetts.As a Baystate Health BHSOT Pool BRT, you will be hired into either a Facility or System-Wide position. Both opportunities offer variety, flexibility, and the opportunity to work across designated patient care and behavioral health areas based on your experience and assigned clinical grouping.**Compensation differentials vary by BHSOT assignment and applicable position or clinical grouping.****Responsibilities**As a Baystate Health BHSOT Pool Behavioral Resource Technician, you will:The BHSOT pool offers experienced Behavioral Resource Technicians a new way to work within a large health system.Build experience across multiple behavioral health and patient care environments.Work with different interdisciplinary teams and patient populations.Develop and strengthen behavioral health, patient observation, communication, and crisis-support skills.Receive applicable compensation differentials based on your assignment and eligibility.**Minimum Qualifications**Ability to work in all areas included within the assigned clinical grouping.Relevant clinical or patient care experience- at least 12 months.Relevant experience may include, but is not limited to:Paraprofessional experienceSuccessful completion of a BRT Apprentice roleExperience as a psychiatric sitterCertified Nursing Assistant (CNA) experienceMedical Assistant (MA) experienceHome Health Aide (HHA) experiencePatient Care Assistant (PCA) experience**Compensation & Benefits**Behavioral Resource Technicians receive applicable compensation differentials based on their **Facility or System-Wide assignment and applicable shift or clinical grouping**. Additional premium pay programs may apply when eligibility requirements are met.As a BHSOT BRT, you'll play an essential role in maintaining patient safety, providing compassionate direct care, supporting patients and families, and partnering with nurses and interdisciplinary teams across Baystate Health.**Apply today to join Baystate Health's new Behavioral Resource Technician****BHSOT Pool in Western Massachusetts.**