Behavioral Observer - High Risk - Nights

Tucson Medical Center; Tucson (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Tucson Medical Center is seeking a Behavioral Observer to monitor patients per orders for one-to-one observation or rounds, ensuring safety and a secure environment of care. The role requires collaboration with RN staff and the Behavioral Emergency Response Team to maintain a therapeutic atmosphere.

Minimum qualifications include a High School diploma or GED and BLS, with strong skills in de-escalation and therapeutic communication.

Qualifications

• High School diploma or GED required.
• BLS certification required.
• Knowledge of basic life support and crisis intervention training.
• Ability to read safety rules and manuals.
• Ability to listen and communicate clearly with patients and staff.
• Ability to deescalate and provide therapeutic support.

Responsibilities

• Observe patients one-to-one or during rounds as directed.
• Maintain patient safety and environment of care.
• Chart observations in the electronic health record.
• Follow guidance from RN and other hospital staff.
• Perform environmental safety checks each shift.
• Accompany patients during transfers between service levels.
• Maintain clean, safe environment and confidentiality.
• Utilize de-escalation techniques as needed.
• Interact with patients professionally and therapeutically.
• Collaborate with Behavioral Emergency Response Team to maintain a therapeutic environment.
• Participate in orientation and ongoing education for team members.
• Uphold hospital values of integrity, compassion, and dedication.

Skills

Patient observation

De-escalation techniques

Therapeutic communication

Observation skills

Team collaboration

Education

High School diploma or GED

Tools

EHR documentation

Job description

Summary

Observes and monitors patients based on orders for one-to-one observation and/or rounding observation, as appropriate. Maintains safety of the patient and security of the environment of care. Notifies the RN and other unit staff of any physiological or psychological changes that may indicate patient is in distress.

Essential Functions

• Maintains current knowledge of medical equipment, supplies and procedures that are necessary for ensuring immediate patient welfare and safety.
• Ensures continuous direct observation of patients who are considered at risk.
• Charts observations in the electronic health record according to hospital policy and procedure
• Complies with guidance and direction received from the patient’s assigned RN, LIP, and/or other hospital staff designated to provide treatment for the patient.
• The Behavioral Observer, as a designee of the RN, completes environmental safety checks each shift.
• Accompanies patients during transfers from one service level to another.
• Maintains a clean, organized, and uncluttered safe environment.
• Implements hospital approved De-escalation Techniques as needed.
• Interacts with patients in a professional and therapeutic manner.
• Partner with the Behavioral Emergency Response Team to create a therapeutic environment.

Participates in the orientation of new program personnel and in the ongoing in-service education of the team.

• Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication.
• Adheres to TMCH organizational and department-specific safety, confidentiality, values, policies, and standards.
• Performs related duties as assigned.

Education

MINIMUM QUALIFICATIONS

• High School diploma or general education degree (GED), or an equivalent combination of relevant education and experience.

Experience

• None required.

Licensure Or Certification

• Basic Life Support (BLS) required.

Knowledge, Skills, And Abilities

• Knowledge of basic life support and a hospital-approved Non-Violent Crisis Intervention training program.
• Knowledge of TMCH policies and procedures to ensure safety of patients and staff.
• Skill in providing therapeutic support for patients.
• Ability to read and interpret documents such as safety rules,operating and maintenance instructions, and procedure manuals.
• Ability to complete routine reports.
• Ability to actively listen and communicate clearly and concisely, encouraging open communications to achieve mutual understanding.
• Ability to speak effectively with patients, families, co-workers, and other personnel.
• Ability to make wise and fair judgments based on solid facts; is open minded and understanding of values of superiors, subordinates, peers and others.
• Knowledge and ability to execute deescalation techniques with patients and staff.