Behavioral Insights Fraud Analyst - Chargebacks

Block, Inc.; California (MO); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Behavioral Insights Fraud Analyst to join their dynamic team. This remote position involves analyzing data to identify fraud trends and collaborating with various teams to enhance fraud prevention strategies. The ideal candidate should have strong analytical and communication skills, a background in financial services, and a passion for problem-solving.

Qualifications

• 3+ years experience in risk and/or fraud detection.
• Knowledge of payment processing and transaction analysis.

Responsibilities

• Analyze large data sets to identify trends and anomalies.
• Collaborate with teams to shape fraud prevention strategies.

Skills

Analytical Skills

Communication

Problem-Solving

Education

Bachelor's Degree in Finance

Bachelor's Degree in Mathematics

Bachelor's Degree in Computer Science

Tools

SQL

JIRA

Tableau

Looker

Mode

Job description

Behavioral Insights Fraud Analyst - Chargebacks

Remote

Bay Area, CA, US

Posted Date: 05/12/25

Posted yesterday

The Role

Cash App is seeking a Behavioral Insights Fraud Analyst to join our dynamic Behavioral Insights Team. This role involves analyzing large data sets to identify trends, anomalies, and inauthentic behaviors across Cash App accounts and products. The analyst will collaborate with various teams and help shape fraud prevention strategies.

The ideal candidate possesses strong analytical and communication skills, enjoys problem-solving, and can work independently in a fast-paced environment. This position is remote and can be performed from anywhere in the United States.

You Will

• Become an expert on customer behaviors and activity within Cash App’s ecosystem.
• Investigate and analyze complex data to resolve challenges and identify opportunities for improvement.
• Partner with internal teams to identify and confirm emerging fraud trends and assess customer impact.
• Communicate effectively with internal partners and prioritize projects independently.

You Have

• 3+ years experience in risk and/or fraud detection in financial services or technology.
• Knowledge of payment processing, transaction analysis, and fraud detection across various financial products.
• Familiarity with regulations like Reg. E/EFTA and card network rules.
• Experience working with machine learning teams is a plus.
• Strong writing and editing skills, with the ability to produce clear documentation.
• Ability to work across different countries and time zones.

Even Better

• Bachelor's Degree in relevant fields such as Finance, Mathematics, or Computer Science.
• Certifications like CFE or ACAMS, and SQL experience.

Technologies We Use and Teach

• SQL
• JIRA
• Tableau, Looker, Mode

We are committed to building an inclusive environment and encourage applicants of all backgrounds to apply. We support reasonable accommodations during the recruitment process.