Behavioral Health Unit Secretary

Memorial Health; Savannah (GA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

Tuition assistance

Paid time off

Wellbeing support

Employee stock purchase plan

Job summary

Memorial Health University Medical Center in Savannah, GA is seeking a dedicated Full-Time Unit Secretary for the Behavioral Health Department. You will act as the central communications hub, coordinating between patients, providers, nurses, and the rest of the care team to keep operations running smoothly.

The role demands excellent organizational and clerical skills, attention to confidentiality, and a compassionate approach to patient care.

Qualifications

• High School Diploma or GED required.
• Healthcare clerical or unit secretary experience preferred.
• Knowledge of medical terminology preferred.
• Strong computer, data entry, and organizational skills.
• Exceptional customer service and communication abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Serve as primary administrative and communication resource for the behavioral health unit.
• Answer and route phone calls, messages, and patient inquiries.
• Maintain and organize patient records, charts, and unit documentation.
• Process admissions, transfers, and discharge paperwork.
• Enter physician orders and coordinate communication among care team members.
• Schedule appointments, tests, and consultations as needed.
• Monitor unit supplies and assist with ordering and inventory management.
• Welcome patients, families, and visitors while maintaining patient confidentiality.
• Support nursing and clinical staff with clerical and administrative duties.

Skills

Communication

Data entry

Organizational skills

Customer service

Medical terminology

Multitasking

Education

High School Diploma or GED

Tools

Medical records software

Job description

Are you organized, detail-oriented, and passionate about supporting patient care? Join Memorial Health University Medical Center as a Full-Time Unit Secretary in our Behavioral Health Department. In this important role, you'll serve as the communication hub for the unit, helping ensure seamless coordination between patients, providers, nurses, and other members of the healthcare team.

At Memorial Health, you'll be part of a dedicated team committed to delivering compassionate, patient-centered behavioral healthcare. As a member of HCA Healthcare, you'll have access to industry-leading benefits, professional development opportunities, and the support of one of the nation's largest healthcare systems.

What You'll do in this Role:

• Serve as the primary administrative and communication resource for the behavioral health unit
• Answer and route phone calls, messages, and patient inquiries
• Maintain and organize patient records, charts, and unit documentation
• Process admissions, transfers, and discharge paperwork
• Enter physician orders and coordinate communication among care team members
• Schedule appointments, tests, and consultations as needed
• Monitor unit supplies and assist with ordering and inventory management
• Welcome patients, families, and visitors while maintaining patient confidentiality
• Support nursing and clinical staff with clerical and administrative duties

What We're Looking for:

• High School Diploma or GED required
• Previous healthcare clerical, unit secretary, medical receptionist, administrative assistant, or hospital experience preferred
• Knowledge of medical terminology preferred
• Strong computer, data entry, and organizational skills
• Exceptional customer service and communication abilities
• Ability to prioritize multiple tasks in a fast-paced environment

Benefits

Memorial Health University Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Memorial Health University Medical Center

Memorial Health University Medical Center has provided quality healthcare services since 1955, giving patients access to highly-trained physicians and advanced technology.

Our 600+ bed hospital is one of the region's leading acute care facilities that serves 35 counties across southeast Georgia and southern South Carolina. Located in Savannah, Georgia, we are a regional referral center for heart care, cancer care, trauma care, children's care, high-risk pregnancies and high-risk newborn care.

Our hospital includes the region's only Level I trauma center and children's hospital, as well as the Savannah campus of Mercer University School of Medicine.

At Memorial Health, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.