Behavioral Health Technician – West Campus

Mending Hearts Inc; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Mending Hearts is seeking a Behavioral Health Technician to join our Peer Support Housing team, helping maintain a safe, recovery-oriented environment for women pursuing stability and independent living.

You will monitor safety checks, document incidents, and provide supportive, trauma-informed engagement with residents, promoting accountability and peer support. A calm, professional presence and strong observation and communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Valid Tennessee Driver's License with F endorsement (or proof of scheduled appointment)
• CPR certification within 90 days of hire (training provided)
• Strong commitment to supporting women in recovery
• Ability to remain calm and professional in high-stress or crisis situations
• Effective observation, documentation, and communication skills
• Basic understanding of addiction, recovery, and relapse prevention principles
• Reliable, punctual, and able to work independently

Responsibilities

• Conduct regular house checks to ensure resident safety, security, and compliance with program expectations.
• Monitor campus cameras and promptly respond to any unusual activity, safety concerns, or policy violations
• Maintain accurate and timely logs of safety checks, incidents, and resident interactions
• Provide supportive, trauma-informed, and recovery-focused engagement with residents
• Promote accountability, structure, and peer support among residents
• Communicate behavioral, emotional, or safety concerns promptly to the Peer Housing Coordinator or on-call supervisor
• Assist with resident transportation needs; operate an F-endorsed vehicle in accordance with policy
• Maintain confidentiality and comply with HIPAA regulations and all facility policies
• Uphold professional boundaries while modeling empathy, consistency, and respect
• Participate in shift handoffs, required meetings, and ongoing training
• Perform other related duties as assigned

Skills

Observation skills

Documentation skills

Communication skills

Calm under pressure

Education

High school diploma

Job description

LOCATION: West Campus
PROGRAM: Peer Support Housing
REPORTS TO: Peer Housing Coordinator
FLSA STATUS: Non-Exempt (hourly)

ABOUT MENDING HEARTS

Mending Hearts provides a safe, structured environment where women healing from addiction, trauma, homelessness, and co-occurring mental health disorders can find hope, community, and long-term recovery. We believe in the power of compassionate, evidence-based, and peer-supported treatment to transform lives.

As a Behavioral Health Technician on our Peer Support Housing team, you will play a vital role in maintaining a safe, recovery-oriented environment for women working toward stability and independent living. This position is ideal for individuals who are compassionate, dependable, and committed to supporting women in recovery.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct regular house checks to ensure resident safety, security, and compliance with program expectations
• Monitor campus cameras and promptly respond to any unusual activity, safety concerns, or policy violations
• Maintain accurate and timely logs of safety checks, incidents, and resident interactions
• Provide supportive, trauma-informed, and recovery-focused engagement with residents
• Promote accountability, structure, and peer support among residents
• Communicate behavioral, emotional, or safety concerns promptly to the Peer Housing Coordinator or on-call supervisor
• Assist with resident transportation needs; operate an F-endorsed vehicle in accordance with policy
• Maintain confidentiality and comply with HIPAA regulations and all facility policies
• Uphold professional boundaries while modeling empathy, consistency, and respect
• Participate in shift handoffs, required meetings, and ongoing training
• Perform other related duties as assigned

MINIMUM REQUIREMENTS

• High school diploma or equivalent required
• Valid Tennessee Driver's License with F endorsement (or proof of scheduled appointment)
• CPR certification within 90 days of hire (training provided)
• Strong commitment to supporting women in recovery
• Ability to remain calm and professional in high-stress or crisis situations
• Effective observation, documentation, and communication skills
• Basic understanding of addiction, recovery, and relapse prevention principles
• Reliable, punctual, and able to work independently

PREFERRED QUALIFICATIONS

• Six months or more of experience in recovery housing, behavioral health, or peer support settings
• Experience supporting women with addiction, trauma, and housing instability
• Familiarity with trauma-informed and recovery-oriented models
• Experience using electronic health or case management systems (e.g., Lightning Step)

Full-time, part-time, and PRN positions available. People with a criminal record are encouraged to apply.