Behavioral Health Technician (Substance Use Disorder)

Emend Healthcare, Inc.; Anchorage (AK); On-site; USD 28,000 - 36,000; Full time

Job summary

Emend Healthcare AK seeks a Behavioral Health Technician to provide direct client support in treatment programs, including supervision, safety monitoring, transport, and daily activities in a structured, caring setting.

Required: solid communication and documentation skills, valid Alaska driver’s license, CPR and First Aid certification; pass state/federal background screenings. High school diploma or equivalent.

Qualifications

• Strong communication and documentation skills are required.
• Ability to work with a multidisciplinary team is essential.
• Experience with maintaining confidentiality and HIPAA/42 CFR Part 2 compliance.
• Basic computer proficiency and familiarity with EHR systems.
• Must possess a valid Alaska driver’s license.
• CPR and First Aid certification required.

Responsibilities

• Provide direct supervision and support to clients within the treatment environment.
• Build positive rapport with clients and encourage participation in treatment activities.
• Monitor client behavior, safety, and wellbeing; communicate concerns to staff.
• Assist clients with daily living activities, transportation, meals, and outings as assigned.
• Support crisis intervention and de-escalation efforts as needed.
• Conduct room checks, safety checks, and contraband monitoring.
• Complete required documentation in the electronic health record (EHR), logs, and incident reports.
• Participate in staff meetings, trainings, and other assigned duties.

Skills

Communication

Documentation

Teamwork

Crisis intervention

Computer skills

Education

High school diploma

Behavioral health-related education

Tools

EHR systems

Job description

Description

Emend Healthcare provides comprehensive addiction and mental health treatment at multiple locations across the country. Each center is designed to deliver a full continuum of care, from medically supervised detox to residential and outpatient programs, ensuring clients can access the support they need wherever they are. With a focus on personalized treatment and compassionate care, Emend’s facilities offer safe, welcoming environments where individuals can begin their journey to lasting recovery.

At Emend Healthcare Company AK LLC, ("Emend AK"), an integral part of Emend, we are dedicated to supporting individuals on their journey to lasting wellness. Our team combines expertise, compassion, and personalized care to help clients navigate mental health challenges and substance use recovery. We focus on creating a safe, nurturing environment where every person can build the skills, resilience, and confidence needed to thrive. Through evidence-based treatment, innovative programs, and a commitment to holistic well-being, we empower clients to achieve meaningful, lasting change.

Position Summary

The Behavioral Health Technician provides direct support services to clients receiving behavioral health and substance use disorder treatment services. The Behavioral Health Technician engages with clients throughout the treatment process. This position builds positive rapport, encourages participation in programming, and supports clients in achieving their treatment goals.

This position assists with client supervision, safety monitoring, transportation, and daily program operations. The Behavioral Health Technician works closely with clients and team members to help maintain a safe, structured, and respectful treatment environment.

Duties and Responsibilities

• Provide direct supervision and support to clients within the treatment environment.
• Build positive rapport with clients and encourage participation in treatment activities, groups, and program expectations.
• Monitor client behavior, safety, and wellbeing and communicate concerns to appropriate staff.
• Assist clients with daily living activities, transportation, appointments, meals, and community outings as assigned.
• Support crisis intervention and de-escalation efforts as needed.
• Conduct room checks, safety checks, property searches, and contraband monitoring in accordance with organizational policies.
• Collect and document urine drug screens in accordance with program procedures.
• Assist with client admissions, room transitions, and discharge processes.
• Maintain a clean, safe, and organized treatment environment.
• Complete required documentation in the electronic health record (EHR), communication logs, and incident reports in a timely manner.
• Maintain confidentiality in accordance with HIPAA and 42 CFR Part 2 requirements.
• Participate in staff meetings, trainings, and other assigned duties.

Position Requirements and Expectations

• Ability to build positive relationships with clients while maintaining professional boundaries.
• Communication, organizational, and documentation skills.
• Ability to work collaboratively within a multidisciplinary team.
• Ability to remain calm and professional during crisis situations.
• Basic computer proficiency and experience utilizing electronic health record systems.
• Valid Alaska driver's license.
• Current CPR and First Aid certification required.
• Ability to successfully pass all required state and federal background screenings.

Preferred Experience

• Experience working within residential treatment, withdrawal management, or substance use disorder treatment settings.
• Experience working with individuals experiencing mental health and substance use challenges.

Requirements

Education Requirements

• High school diploma or equivalent required.
• Behavioral health, healthcare, human services, or related education may be considered.