BEHAVIORAL HEALTH TECHNICIAN - DEKALB CRISIS CENTER

Dekcsb; Decatur (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An innovative organization dedicated to mental health services seeks compassionate Behavioral Health Technicians to join their team. In this rewarding role, you will provide direct care and support to individuals in crisis, ensuring a safe and therapeutic environment. Collaborating with a multidisciplinary team, you will implement treatment plans and facilitate recovery-oriented activities. If you are passionate about helping others and thrive in a fast-paced environment, this position offers an opportunity to make a meaningful impact in the lives of clients. Join a forward-thinking community that values empathy and client-centered care.

Qualifications

• Minimum one year of experience in a social service-related position.
• Experience in behavioral health setting preferred.

Responsibilities

• Assist clients with daily living activities and monitor behavior.
• Follow treatment plans and document client interactions.

Skills

Interpersonal Skills

Communication Skills

Crisis Intervention Techniques

Electronic Health Records (EHR)

CPR Certification

First Aid Certification

Defensive Driving Certification

Basic Computer Skills

Education

High School Diploma or GED

College Coursework in Social Services

Tools

Electronic Health Records (EHR)

Job description

Behavioral Health Technician - BHT - Crisis Center - Multiple Shifts

Friday, March 21, 2025

Claratel Behavioral Health is an innovative, community-based organization in metropolitan Atlanta offering comprehensive mental health, developmental disabilities, and substance abuse services to over 11,000 uninsured and underinsured citizens annually. Operating over 20 locations in DeKalb County with a diverse workforce of 500+ staff, our dedicated team provides high-quality, evidence-based care to help clients and their families recover and thrive. Accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), we strive to ensure disabilities no longer limit potential.

At Claratel, we are dedicated to providing care that is client-centered, recovery-focused, and trauma-informed, ensuring a holistic and empathetic approach to each individual's unique journey.

• 7:00 AM - 7:45 PM (FT 2 openings)
• 7:00 PM - 7:45 AM (FT 1 opening)
• 3:00 PM - 11:45 PM (PT Fridays only)
• 7:00 PM - 7:45 AM (PT Every other Wed)
• 11:00 PM - 7:45 AM (PT Every other Fri)

Accountability: Social Services Tech Manager

Position Summary:

The Social Services Tech (SST) provides direct care and support to individuals experiencing acute behavioral health crises in a crisis stabilization unit. The SST works under the supervision of the Social Services Tech Manager and supports the multidisciplinary team in delivering compassionate, safe, and effective care to clients. This role is essential in ensuring a therapeutic environment, managing client behavior, and assisting in the implementation of treatment plans.

Key Responsibilities:

Client Care and Support:

• Assist clients with activities of daily living (ADLs) as needed.
• Monitor and document clients' behavior, mental status, and physical condition.
• Provide emotional support and crisis intervention to clients.
• Ensure the safety and security of clients through continuous observation and de-escalation techniques.
• Facilitate group and individual activities aimed at promoting recovery and stabilization.
• Perform duties from a recovery-oriented, client-centered, and trauma-informed perspective.

Treatment Implementation:

• Follow treatment plans as directed by clinical staff, providing support to clients in meeting their goals.
• Document client interactions, observations, and progress in electronic health records (EHR) accurately and timely.
• Work collaboratively with a multidisciplinary team including psychiatrists, nurses, social workers, and therapists.
• Participate in team meetings, providing input on client care and progress.
• Communicate effectively with team members regarding client status and any changes in behavior or condition.
• Maintain a clean, safe, and therapeutic environment for clients.
• Conduct regular safety checks and report any potential hazards.
• Manage supplies and ensure the availability of necessary materials and equipment.

Compliance and Ethics:

• Adhere to all organizational policies and procedures.
• Comply with state and federal regulations, including HIPAA and confidentiality standards.
• Participate in continuing education and training as required.

Qualifications:

Education:

• High school diploma or GED required; completion of college coursework in a social-service related field preferred.

Experience:

• Minimum one year of experience in a social service-related position or equivalent education/training.
• 2 years of previous experience in a behavioral health setting preferred.
• Experience with crisis intervention and de-escalation techniques is a plus.

Skills:

• Strong interpersonal and communication skills.
• Ability to remain calm and effective in high-stress situations.
• Proficient in using electronic health records (EHR) systems.
• Empathy, patience, and a genuine desire to help individuals in crisis.
• Basic computer and typing skills required.
• Certification in CPR, MindSet, First Aid, and Defensive Driving.
• Ability to perform vital signs and provide a current three-year Motor Vehicle Report.
• Strong interpersonal and client service skills.

Physical Requirements:

• Ability to stand, walk, and sit for extended periods.
• Capability to lift and carry up to 25 pounds.
• Sufficient manual dexterity to perform job duties.
• Ability to respond quickly in emergency situations.
• Fast-paced crisis stabilization unit.
• Potential exposure to aggressive and/or combative clients.
• May require working weekends, holidays, and rotating shifts.

Please note that due to the high volume of applications we have received, we regret to inform you that only those applicants selected for an interview will be contacted. We appreciate your understanding and wish you the best of luck with your job search. Applicants will be subject to an FBI Criminal History Record Check.

Claratel CSB is an equal opportunity employer regarding disability under VEVRRA and ADA

Claratel is an Equal Employment Opportunity Employer (EOE)

It has been and will continue to be a fundamental policy of Claratel not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital or partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff and termination.

Claratel Behavioral Health participates in E-Verify ( Company ID: 226305 ).

Our Mission: Claratel Behavioral Health strives to provide the right service, for the right person, at the right time.

Our Vision: Claratel Behavioral Health envisions a community in which disabilities no longer limit potential.

Our Values:

• Providing inspirational leadership in marshaling resources to achieve our vision.
• Being an industry leader in public sector service delivery.
• Having talented and well-trained staff that is client and mission-focused.
• Offering a full service continuum with a collaborative spirit.
• Being the provider of choice, the employer of choice and the board of choice.