Behavioral Health Technician (BHU/Full Time/Nights)

Coast Plaza Hospital; Norwalk (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Behavioral Health Technician to provide compassionate care to patients. This role is crucial in supporting licensed staff and ensuring safe, therapeutic environments. Responsibilities include assisting with daily living activities, observing patient progress, and maintaining communication with all stakeholders. The ideal candidate will exhibit professionalism and a commitment to patient care while adhering to organizational standards. Join a team that values collaboration, respect, and excellence in mental health care.

Qualifications

• Minimum one year experience assisting in mental health care preferred.
• Strong critical thinking and communication skills are essential.

Responsibilities

• Assist licensed staff in supervising clients and supporting patient care.
• Document patient care accurately and maintain safety standards.

Skills

Critical Thinking

Communication

Organizational Skills

PC Skills

Education

High School Diploma

Certification in Mental Health

Job description

Behavioral Health Technician (BHU/Full Time/Nights)

Join to apply for the Behavioral Health Technician (BHU/Full Time/Nights) role at Coast Plaza Hospital.

Job Summary: This position supports the mission of the hospital through providing compassionate care to patients. The Behavioral Health Worker (BHW) assists licensed staff in delivering safe and therapeutic patient care, following policies and procedures. The role involves active participation in department operations and communication, and upholding standards such as AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you).

Qualified applicants with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Essential Functions

1. Assist licensed staff in supervising clients.
2. Support patient care in line with individual treatment plans.
3. Observe and report on patients' progress.
4. Assist with activities of daily living.
5. Provide relief coverage for staff breaks and answer phones.
6. Assist with meal services.
7. Attend hospital training programs.
8. Implement emergency measures when needed.
9. Document patient care accurately.
10. Use resources safely and cost-effectively.
11. Complete tasks efficiently and in order.
12. Remain flexible and adaptable to changing priorities.
13. Dependably report to work as scheduled.
14. Maintain positive communication and professional behavior with patients and staff.
15. Provide age-appropriate care across the lifespan.
16. Respect and respond to the needs of different age groups.
17. Exhibit courteous, compassionate, and respectful behavior.
18. Communicate clearly and professionally with all stakeholders.
19. Use AIDET principles in interactions.
20. Act with urgency when performing tasks.
21. Maintain department organization and safety standards.
22. Report equipment or environmental issues.
23. Follow HIPAA regulations.
24. Escalate safety concerns appropriately.
25. Attend monthly training sessions.
26. Perform other duties as assigned.

Behavioral Standards

• Provide excellent customer service, recognizing and appreciating others, and responding promptly.
• Demonstrate professionalism, passion, and care in interactions.
• Promote equity in all aspects of patient care and organizational policies.

Communication/Knowledge

• Follow dress code, answer phones promptly, and meet deadlines.
• Act ethically, treat others respectfully, and establish effective relationships.

Collaboration/Teamwork

• Build positive working relationships and demonstrate cooperation and reliability.
• Attend meetings, follow HIPAA and patient rights policies, and understand emergency procedures.

Qualifications/Experience

• Minimum one year experience assisting in mental health care, preferred.
• Strong critical thinking, communication, organizational, and PC skills.
• Ability to learn quickly, work independently, prioritize patient needs, and collaborate effectively.

Equal Opportunity Employer. Applicants will be notified of their rights under federal employment laws and the Department of Labor's Know Your Rights notice.