Behavioral Health Technician

Acadia Healthcare; Tucson (AZ); On-site; USD 32,000 - 40,000; Full time

Job summary

Sonora Behavioral Health in Tucson, AZ seeks dedicated staff to provide personal care and support to patients under clinical supervision. The role emphasizes safety, empathy, and professional interaction with patients, families, and staff.

Responsibilities include assisting with daily living activities, documenting care, and facilitating therapeutic groups to support treatment goals. CPR/de-escalation certifications are required or provided upon hire.

Qualifications

• High school diploma or equivalent required.
• Six months or more experience working with the facility population preferred.

Responsibilities

• Provide personal care services to patients under clinical or nursing supervision.
• Demonstrate empathy, professionalism, and a commitment to patient safety.
• Conduct safety checks and ensure supervision as required.
• Document clinical information accurately in the patient record.
• Support a safe, comfortable environment for patients, visitors and staff.
• Interact with patients and communicate observations to nursing staff.
• Assist with activities of daily living as needed.
• Engage patients in educational and rehabilitative activities.
• Complete and maintain required incident and follow-up documentation.

Skills

Patient care

Customer service

Safety awareness

Documentation

Education

High school diploma or equivalent

Six months or more experience with the population

Job description

Sonora is a leading behavioral health provider, operating a 140-bed inpatient hospital along with ECT and outpatient therapy services. Located in Tucson, Arizona, we are dedicated to serving children, adolescents, and adults across all stages of behavioral health needs. Our team is committed to delivering high-quality, compassionate care, and we are seeking motivated, dedicated professionals to join us in making a meaningful impact in the communities we serve.

Why work with Sonora Behavioral Health?

• Competitive Pay – We value your talent! Enjoy a competitive salary,
• Health & Wellness – Take care of yourself and your loved ones with top-tier medical, dental, and vision plans.
• Generous Paid Time Off – Recharge with a PTO package that includes vacation, sick days, mental health days, holidays, and extended sick leave.

Education/Experience/Skill Requirements

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

Purpose Statement

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Essential Functions

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
• Document timely, accurate and appropriate clinical information in patient's medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
• May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• May obtain patient's vital signs, height and weight as assigned and document in patient record.
• Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
• May provide transportation for patient or coordinate transportation with appropriate staff member.Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Licenses/Designations/Certifications

• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.
• Must be able to Obtain Level 1 Fingerprint Clearance Card

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

SONBH