Behavioral Health Technician

Burrell Behavioral Health; Trenton (MO); On-site; USD 28,000 - 42,000; Part time

Job summary

An established industry player is seeking a dedicated Behavioral Health Technician I to provide compassionate care and support to clients in a residential setting. This role involves monitoring health, facilitating group activities, and ensuring a safe environment for patients. The ideal candidate will possess strong communication skills and a basic understanding of treatment plans. Join a team that values professional growth and offers top-notch training and advancement opportunities. If you are passionate about making a difference in the lives of others, this position is perfect for you.

Benefits

Paid Time Off

Employee Benefits Package

Top-notch Training

Career Mobility Opportunities

Qualifications

• High School education or equivalent with two years of responsible employment.
• Experience in Human Services or a related field preferred.

Responsibilities

• Provide direct care and support to clients/patients in a residential setting.
• Monitor vital signs and assist with personal care as needed.
• Facilitate group activities and document client behaviors.

Skills

Communication Skills

Crisis Intervention

Health Monitoring

Documentation Skills

Basic Keyboarding Skills

Education

High School Diploma or Equivalent

Bachelor’s Degree in Human Services

Tools

Electronic Medical Record Systems

Job description

Job Description:

Job Title: Behavioral Health Technician I

Time Type: Part-time, 20 hours per week, hours vary

Department: Recovery Services Youth

Location: Trenton, MO

Job Description:
The Behavioral Health Technician I position is responsible for providing direct and supportive care to clients/patients. Duties generally include, but are not limited to, providing general oversight of day-to-day activities and, at times, redirecting clients/patients; health monitoring (vital signs), intervening/responding to crisis situations, and communicating with the established treatment team; facilitating group education/structured activities; and/or transporting clients/patients as needed.

Behavioral Health Technicians are responsible for possessing a basic understanding of client/patient treatment plans, monitoring and documenting client/patient behavior, and providing a safe, therapeutic, and supportive environment for clients/patients.

Essential Job Functions:

For Residential Facility and Withdrawal Management:

• Admit, supervise, monitor, transfer, and discharge clients/patients.
• Ensure monitoring of vital signs, signs and symptoms of withdrawal, and possess knowledge to determine the need for escalation to medical intervention when critical symptoms present.
• Obtain and record vital signs and relevant medical symptoms per policy and/or as indicated by medical personnel when applicable.
• Oversee medication administration per policy and procedure and as permitted by appropriate training certifications/permissions.
• Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed, whether self-administered by clients/patients or staff-administered when appropriate training permits.
• Maintain accurate records of client medications and document self-administration of medications by clients or staff administration of medications.
• Monitor client self-administration of over-the-counter (OTC) medications, as well as the inventory and storage of OTC medications.
• Properly document client’s reported blood glucose level as indicated and maintain agency-approved equipment per manufacturer’s guidelines.
• Report medication errors and/or medication discrepancies per agency policy and procedures.
• Follow Medication Storage and Destruction Policy & Procedure.
• Screen and monitor clients/patients for signs and symptoms of withdrawal to ensure that safety and recovery needs are being met (when applicable).
• Facilitate client/patient supervision checks per policy and/or procedure or when indicated by a safety/precautions plan.

For Residential Care Facility (RCF):

• Assist clients/patients with personal care (e.g. grooming, bathing, dressing, etc.) when needed.
• Admit, supervise, monitor, transfer, and discharge clients/patients.
• Ensure monitoring of vital signs and possess knowledge to determine the need for escalation to medical intervention when critical symptoms present.
• Obtain and record vital signs and relevant medical symptoms per policy and/or as indicated by medical personnel when applicable.
• Oversee medication administration per policy and procedure and as permitted by appropriate training certifications/permissions.
• Adhere to all medication policies and work with trained nursing staff to ensure all medication policies are followed, whether self-administered by clients/patients or staff-administered when appropriate training permits.
• Maintain accurate records of client medications and document self-administration of medications by clients or staff administration of medications.
• Monitor client self-administration of over-the-counter (OTC) medications, as well as the inventory and storage of OTC medications.
• Properly document client’s reported blood glucose level as indicated and maintain agency-approved equipment per manufacturer’s guidelines.
• Report medication errors and/or medication discrepancies per agency policy and procedures.
• Follow Medication Storage and Destruction Policy & Procedure.
• Note: Any self-administration of medication has to be with physician orders (whether OTC or prescribed medications).
• Facilitate client/patient supervision checks per policy and/or procedure or when indicated by a safety/precautions plan.

For all locations:

• Encourage clients/patients to adhere to program expectations and rules in a trauma-informed manner and communicate concerning behaviors to the treatment team and supervisor as soon as possible. The supervisor and/or treatment team will assist with developing/implementing therapeutic interventions.
• Participate as an active member of the treatment team by helping to identify client’s strengths, needs, abilities, and preferences.
• Document and/or report at shift change and/or in client/patient records any exceptional behavior and/or areas of concerns related to client’s behaviors/interactions.
• Assist in the admission/orientation process with regard to client rights and rules under the supervision of the assigned supervisor. This may include obtaining vital signs, safety search of clients/patients and/or belongings and collecting any urine/lab specimens for testing.
• Facilitate urine collection, testing, lab send-offs, and document in the client record following policy and procedures.
• Operate telephone system, record incoming messages accurately, place telephone calls as necessary or directed practicing good customer service skills and respond to crisis calls as necessary communicating with supervisor and/or treatment team in a timely manner.
• Assist, educate, and redirect clients/patients in performing daily activities as needed.
• Monitor client activities and document client activities occurring on shifts that are relevant to client’s/patient’s progress or behavior, including bed check documentation during overnight shifts.
• Ensure all clients/patients are accounted for and present in scheduled activities.
• Foster adaptive behavior in clients by encouraging positive social interaction and role-modeling a solution-focused approach to issues of concern.
• Ensure precaution protocols are adhered to and appropriate documentation occurs.
• Assist in monitoring general health conditions of clients/patients, facilitating communications with the supervisor or treatment team in a timely manner.
• Prepare for and facilitate group rehabilitative support, education, recovery skills, or recreation groups as scheduled and assigned. NOTE: In some programs, this may be a core aspect of job duties.
• Provide client/patient transportation as needed to and from appointments. NOTE: In some programs, this may be a core aspect of job duties.
• Maintain a standard of behavior that is, at all times, consistent with Organization Code of Conduct and program philosophy.
• Complete all mandatory trainings within the required time frame within State Regulatory/CARF Standards.
• Attend staff meetings, treatment team meetings, training sessions, etc. as requested by supervisors.
• Maintain a safe and clean environment by observing general rules of good housekeeping.
• Report maintenance problems, broken or malfunctioning equipment, and other mechanical safety concerns following established reporting procedures.
• Be knowledgeable and adhere to all program policies and procedures.
• Demonstrate interest in long-term and short-term goals and objectives of the organization.
• Other duties as assigned by Leadership.

Knowledge, Skills, and Abilities:

• Knowledge of confidentiality laws governing the treatment of substance use and mental health disorder treatment.
• Capable of communicating ideas clearly and effectively both verbally and in writing to produce clear and concise reports.
• Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively with clients, employees of organization, family members, and other community contacts.
• Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Basic keyboarding skills and navigate/enter notes within the electronic medical record.
• Ability to deal with problems involving several concrete variables within standardized situations.
• Ability to establish rapport with client/patient population while maintaining appropriate boundaries.

Experience and Education Qualifications:

• High School education OR equivalent and two (2) years responsible employment.
• Experience in Human Services or a related field preferred.
  • OR
  • Exceptions to the qualifications listed may be made by the appropriate Executive Team member.

St. Louis County Programs:

• Bachelor’s Degree, OR
• MAADC I or II

For Residential Care Facility (RCF):

• Become credentialed as a Level 1 Med Aid (LIMA) and be Insulin Certified within the first ninety (90) days in position.

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record, and current auto insurance.
• First Aid certification within three (3) months of beginning employment and upon renewal date.
• Obtain CPR certification within three (3) months of beginning employment and upon renewal date.
• Medication Administration according to the program standards.
• Behavioral Management training completed within thirty (30) days of employment or first available class after start date:
  • CPI for Residential programs
  • Crisis Management on Relias for Outpatient programs
• Achievement of thirty-six (36) hour training requirements within 2-year period in accordance with 9 CSR 10-7.110 E 1. Must complete 40 hours of related training annually.
• Extensive knowledge of the policies, procedures, and regulations of the program to which the Employee is assigned.
• Valid Driver’s license in state of residency with an acceptable driving record.
• Must be at least twenty-one (21) years of age to operate a company-owned vehicle.
• Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van.

For Kirksville RCF staff, Illinois staff, and Kansas Residential staff only:

• Must provide evidence that incumbent is free of infectious and contagious disease, such as TB, prior to beginning employment and annually thereafter.

For Adolescent program only:

• Within six (6) months of employment, receive training on adolescent behavior, family dynamics, communication skills, incest, sexual abuse, physical and emotional abuse, stress management, and the effect of peer pressure.

Physical Requirements:
ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during the work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.