Behavioral Health Technician

The OCD & Anxiety Treatment Center; Pleasanton (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical & Dental & Vision

Company-paid life insurance

Paid time off 15 days

Sick time 5 days

Holiday pay 9 days

Ongoing training

Job summary

The OCD Anxiety Centers in Pleasanton, CA seeks a Behavioral Health Technician I to support clients on the treatment floor, assist with group activities, and collaborate with licensed staff to maintain treatment fidelity and client satisfaction.

Responsibilities include facilitating sessions, documenting progress, ensuring a safe environment, and promoting the center’s values while engaging with clients and families as needed.

Qualifications

• Some college education or related experience.
• Ability to think critically.
• Willingness to work as a team to meet business needs.
• Proficient knowledge of computers, including Google Docs, Sheets, and other software.
• Accurate and efficient electronic data entry.
• Excellent attendance and punctuality.
• Organized, detail‑oriented, independent, and takes initiative.
• Multitasking, problem‑solving, interpersonal skills; strong written and verbal communication.
• Thrives in a changing work environment, including inside, outside, and noisy locations.
• Physical demands: sitting at a desk for extended periods, bending, lifting, and walking.

Responsibilities

• Actively engage clients through clinical interactions and skill development.
• Provide high standards of professional, caring treatment and maintain effective client interactions.
• Validate clients in a warm, safe environment and keep them motivated to address distress.
• Facilitate groups within the IOP, collect homework, document clinically, and provide feedback to primary therapists.
• Monitor clients’ daily activities and implement the treatment plan.
• Effectively manage resources to maximize client, employee, and organizational benefits.
• Plan, organize, and implement lesson plans for group settings.
• Maintain all written documentation such as progress notes and group therapy notes.
• Master de‑escalation techniques and crisis management.
• Encourage team engagement and loyalty through effective interactions that promote cooperation, trust, and respect.
• Expand knowledge and skills through supervision by licensed clinical staff.
• Maintain client satisfaction by practicing OCD Anxiety Center’s values and associated behaviors.
• Integrate OCD Anxiety Center's mission in all activities and decision‑making processes.
• Adhere to all company policies and procedures.
• Present yourself professionally.
• Maintain a safe and clean environment.
• Perform other duties as assigned.

Skills

Critical thinking

Teamwork

Computer skills

Data entry

Attendance

Organization

Communication

Adaptability

Multitasking

Physical stamina

Education

Some college education

Bachelor’s degree or equivalent experience

Job description

Evening Hours

In-Person, Monday to Friday from 11:00 am - 8:00 pm.

The Company You’ll Join

OCD Anxiety Centers has a true passion for bringing help and hope to underserved clinical populations. We strive to change the lives of those suffering from anxiety, disturbing thoughts, and rituals that prevent them from living fully. Our evidence‑based practice means we do what works, stay updated with research, and attend international training to remain at our best.

Our Investment in You

• A competitive salary based on experience
• Core benefits: medical/dental/vision, with company contribution to the medical benefit
• Company‑paid employee life insurance
• Voluntary benefits
• Paid time off: 15 days (120 hours) of Paid Time Off, 5 days (40 hours) of Sick Time, and 9 days (72 hours) of Company Holiday pay
• Paid specialized ongoing training to strengthen your skills, experiences, and connections

The Purpose of Your Role

The Behavioral Health Technician I focuses on learning, creating a positive culture, and productively engaging with the team. They support client safety, effective functioning, and quality standards, collaborating with the team and supervisor to maintain treatment fidelity and client satisfaction.

Key Performance Indicators (KPIs)

• Zero documentation errors weekly
• Average Facility Audit Score 90%
• 5‑7 hours per day of active facilitation/support on the treatment floor
• Master BHT competencies within 30‑60 days
• Live the OCD Anxiety Centers values by exemplifying positivity, optimism, growth, and change
• Reduce early discharges by a minimum of 10% and ALOS of a minimum of 52 days by ensuring treatment satisfaction

Responsibilities

• Actively engage clients through clinical interactions and skill development
• Provide high standards of professional, caring treatment and maintain effective client interactions
• Validate clients in a warm, safe environment and keep them motivated to address distress
• Facilitate groups within the IOP, collect homework, document clinically, and provide feedback to primary therapists
• Monitor clients’ daily activities and implement the treatment plan
• Effectively manage resources to maximize client, employee, and organizational benefits
• Plan, organize, and implement lesson plans for group settings
• Maintain all written documentation such as progress notes and group therapy notes
• Master de‑escalation techniques and crisis management
• Encourage team engagement and loyalty through effective interactions that promote cooperation, trust, and respect
• Expand knowledge and skills through supervision by licensed clinical staff
• Maintain client satisfaction by practicing OCD Anxiety Center’s values and associated behaviors
• Integrate OCD Anxiety Center's mission in all activities and decision‑making processes
• Adhere to all company policies and procedures
• Present yourself professionally
• Maintain a safe and clean environment
• Perform other duties as assigned

The Skills and Expertise You Have

• Some college education or related experience
• Ability to think critically
• Willingness to work as a team to meet business needs
• Proficient knowledge of computers, including Google Docs, Sheets, and other software
• Accurate and efficient electronic data entry
• Excellent attendance and punctuality
• Organized, detail‑oriented, independent, and takes initiative
• Multitasking, problem‑solving, interpersonal skills; strong written and verbal communication
• Thrives in a changing work environment, including inside, outside, and noisy locations
• Physical demands: sitting at a desk for extended periods, bending, lifting, and walking

Preferred Qualifications

• Bachelor’s degree or equivalent experience in a related field
• Spanish language proficiency

Disclaimer

OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. The company reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.

Equal Employment Opportunity Commission (EEOC) statement

OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, social, educational, and recreational programs.