Behavioral Health Technician

Knoxville Recovery Center; Knoxville (TN); On-site; USD 24,796 - 27,552; Full time

Job summary

Health Care Alliance NA in Knoxville, TN is seeking a Behavioral Health Technician (BHT) to support clients and staff within the facility. You will help facilitate daily schedules, participate in intake processes, and work with the treatment team to maintain a safe, therapeutic environment.

Responsibilities include supervising clients, encouraging treatment participation, and conducting rounds. Strong communication, confidentiality, and adherence to policies are essential, along with meeting

Qualifications

• High school diploma or GED required.
• Valid Driver’s License.
• 18 years of age or older.
• Completion and passage of pre-employment checks (background and drug test).
• Understanding of 12-steps and recovery literature.

Responsibilities

• Supervise and support clients at the facility and assist in recovery education.
• Encourage participation in treatment plans and attend therapy sessions.
• Assist in intake and orientation, ensuring clients are informed about the program.
• Help manage the daily client schedule and rounds.
• Observe, document client behaviors and progress as directed by the treatment team.
• Maintain confidentiality and professional boundaries with clients.

Skills

Interpersonal skills

Effective communication

Confidentiality

Driver's license

Education

High school diploma or GED

Job description

Position Summary:

The Behavioral Health Technician (BHT) plays a crucial role in providing support and assistance to both clients and staff. The primary responsibilities of a BHT are to help facilitate the daily facility and client schedule, monitor clients presence through rounds, assist in the initial intake process, work collaboratively with the treatment team, and maintain a safe and therapeutic environment.

Health Care Alliance NA

Knoxville, TN

Client Care

Core Duties and Responsibilities:

• Provide supervision and support to clients at the facility. Offer clients guidance about recovery using the 12-step model, Refuge Recovery, or other established models when appropriate.
• Encourage clients to participate in treatment plans and attend scheduled therapy and educational sessions.
• Assist in client intake and orientation processes, ensuring they are comfortable and well-informed about the treatment program.
• Help facilitate the daily client schedule.
• Conduct random urinalysis drug testing as outlined procedurally.
• Maintain high standards of ethical and professional conduct and adhere strictly to confidentiality requirements. Maintain clear, professional and appropriate boundaries with clients at all times, as outlined in the Employee-Client Relationship policy.
• Comply with all HCANA policies and procedures.
• Adhere to established standards of hygiene and universal infection control procedures in handling all samples and supplies.
• Support daily operations tasks as needed.

Monitoring And Observation

• Monitor client’s presence through daily rounds.
• Observe and document client behaviors, symptoms, and progress as directed by the treatment team.
• Monitor all drug tests by observing samples being provided via same sex staff to client interaction.
• Contact the Facility Director or BHT Supervisor immediately should a conflict arise regarding the UA process.

Safety And Crisis Management

• Maintain a safe and secure environment by enforcing facility rules and responding to emergencies or crises as needed.
• Act as a first responder in the event of any potential client safety concerns, following facility protocols.
• Participate in all required training, as outlined by facility protocol, Joint Commission standards and other local, state, and federal regulations.

Documentation And Reporting

• Maintain accurate and timely documentation of client interactions, observations, and incidents in electronic health records.
• Collaborate with the treatment team to report any unusual client behavior or suspicious activity to the Facility Director, BHT Supervisor, and Clinical or Medical staff.

Team Collaboration

• Collaborate with other members of the treatment team, including counselors, medical and support staff, to ensure comprehensive care for clients.
• Participate in team meetings and contribute to the overall efficiency of the facility.

Requirements

Qualifications and Requirements:

• High school diploma or GED
• Valid Driver’s License.
• 18 years of age or older.
• Complete and pass pre-employment requirements, such as a background check and drug test, as outlined by HCANA policies.
• Understanding of the 12-steps, Refuge Recovery as well as relevant recovery literature and principles of any other established support models.
• Ability to set priorities, maintain accurate medical records on each client in accordance with the treatment plan and facility policies and procedures.
• Strong interpersonal skills and ability to communicate with clients and co-workers effectively and efficiently.

Salary Description

$18-20/hr