3rd Shift Behavioral Health Technician (BHT)

HCANA; Leicester (NC); On-site; USD 28,000 - 42,000; Full time

Job summary

Health Care Alliance NA seeks an Overnight Supervisor to provide supervision and support to clients during the overnight shift at our Asheville, NC center. You will monitor safety, assist with intake, and guide clients through recovery activities in line with facility policies.

You will document observations in the electronic health record, collaborate with counselors and medical staff, and ensure a calm, confidential environment while upholding HCANA’s standards and HCANA policies.

Qualifications

• High school diploma or GED required.
• Valid driver’s license required.
• Must be 18 years or older.
• Must complete pre-employment checks including background check and drug screen.
• Behavioral health experience preferred (min 6 months).
• Familiarity with 12-step model and recovery literature preferred.
• Maintain accurate client documentation per treatment plans and policies.
• Strong interpersonal and communication skills.
• Ability to stay alert and responsive during overnight shifts.
• Ability to work independently and with a multidisciplinary team.

Responsibilities

• Provide supervision and support to clients during the overnight shift.
• Conduct overnight rounds to monitor safety and well-being.
• Offer guidance related to recovery models (12-step, Refuge Recovery, etc.).
• Encourage participation in treatment plans, therapy, and activities.
• Assist with intake, orientation, and transition needs as required.
• Maintain a safe, structured overnight environment and document in EHR.
• Observe and document client behaviors and progress for the treatment team.
• Promptly report safety or medical concerns to the clinical team.
• Maintain confidentiality and adherence to policies and procedures.
• Collaborate with counselors and medical staff to support comprehensive care.
• Participate in team meetings and trainings.

Skills

Interpersonal skills

Communication

Attention to detail

Teamwork

Independent work

Education

High school diploma or GED

Job description

Core Duties and Responsibilities:

• Provide supervision and support to clients during the overnight shift.
• Conduct routine overnight rounds to monitor client presence, safety, and well-being in accordance with facility policies and procedures.
• Offer clients appropriate guidance and support related to recovery, including the 12-step model, Refuge Recovery, or other established recovery models when appropriate.
• Encourage clients to participate in their treatment plans and scheduled therapy, educational, and recovery‑related activities.
• Assist with client intake, orientation, and transition needs as required.
• Support the facility’s overnight schedule and ensure a safe, structured, and supportive environment.
• Observe and document client behaviors, symptoms, concerns, and progress as directed by the treatment team.
• Maintain accurate and timely documentation of client interactions, observations, rounds, and incidents in the electronic health record.
• Promptly report any safety concerns, behavioral changes, medical concerns, or unusual incidents to the appropriate clinical or medical team member.
• Maintain high standards of ethical and professional conduct and strictly adhere to confidentiality requirements.
• Comply with all ADC policies, procedures, and safety protocols.
• Assist with general facility operations and other duties as needed during the overnight shift.
• Collaborate with counselors, medical staff, clinical staff, and other team members to support comprehensive client care.
• Participate in team meetings, trainings, and other required staff activities.

Requirements

Qualifications:

• High school diploma or GED.
• Valid driver’s license.
• Must be 18 years of age or older.
• Must successfully complete all pre‑employment requirements, including a background check and drug screening, in accordance with HCANA policies.
• Minimum of 6 months of behavioral health experience preferred.
• Familiarity with the 12‑step model, Refuge Recovery, recovery literature, and other established recovery support models preferred.
• Ability to maintain accurate client documentation in accordance with treatment plans, facility policies, and procedures.
• Strong interpersonal and communication skills.
• Ability to remain alert, attentive, and responsive throughout the overnight shift.
• Ability to work effectively both independently and as part of a multidisciplinary treatment team.

About Health Care Alliance NA

Health Care Alliance North America (HCANA) started with Oasis Recovery Center in Asheville, NC. Our founders wanted to create an addiction treatment center that treated clients as individuals, casting aside the impersonal and apathetic approaches used by other providers, including the recovery centers they attended themselves. Four years later, as Oasis Recovery was established as a leader in the recovery community, our founders knew the next step was to increase our services to reach people who needed urgent help across all levels of care, and HCANA was born.

Since 2018, HCANA has opened a dedicated detox facility in Asheville near Mission Hospital, a 24/7 residential treatment center in Knoxville, TN, and a holistic and adventure‑based treatment center in Ocoee, TN. As we expand, we are dedicated to ensuring that our services maintain the same quality and individualized care across all our centers. Every aspect of treatment is intentional, from our clinicians customizing treatment plans and empathizing with clients to the joyful conversations and snacks our transportation providers gladly offer as they take clients to and from the centers.