Behavioral Health Technician

Red Oak Recovery; Fletcher (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Expanded coverage

Mental health support

Student loan repayment

Retirement benefits

Generous PTO

Voluntary benefits (PT)

Job summary

The Willows at Red Oak Recovery in Fletcher, NC seeks a Behavioral Health Technician to support women in a trauma-informed, residential setting. You will provide direct patient care, assist with assessments, and help implement individualized treatment plans under licensed supervision.

Responsibilities include crisis de-escalation, accurate clinical documentation, and collaboration with multidisciplinary teams to monitor progress and adjust care.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher in a related field preferred.
• Certification or training in behavioral health, crisis intervention, or related area.
• Experience with individuals experiencing mental health challenges, preferably in clinical or residential settings.
• Ability to maintain detailed clinical documentation and follow established protocols.
• Strong communication and interpersonal skills.

Responsibilities

• Provide direct care and support to patients with mental health needs (SED).
• Assist in clinical assessments and develop/discharge plans.
• Manage crisis situations with timely intervention and de-escalation.
• Maintain accurate clinical documentation in compliance with standards.
• Collaborate with multidisciplinary teams to monitor progress and adjust care.

Skills

Behavioral health experience

Crisis intervention training

Documentation skills

Interpersonal communication

Education

High school diploma or equivalent

Associate degree or higher preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Service Workers The Willows - Womens, Fletcher, NC, US

4 days ago Requisition ID: 5894

The Willows at Red Oak Recovery in Fletcher, NC, offers a women's-only treatment experience designed to heal the whole person…mind, body, and spirit. Surrounded by the serene Blue Ridge Mountains, our trauma-informed program helps women address substance use and emotional pain through individualized therapy, holistic wellness, and evidence-based care. We empower women to rebuild their lives with strength, connection, and lasting purpose.

We are seeking a Behavioral Health Technician to add to our dynamic team! The Behavioral Health Technician plays a critical role in supporting the mental health and well-being of patients within a specialized healthcare setting. This position involves direct patient care, assisting with clinical assessments, and implementing individualized treatment plans under the supervision of licensed professionals. The technician is responsible for managing crisis situations effectively, ensuring patient safety, and facilitating therapeutic interventions tailored to individuals with serious emotional disturbances (SED).

Responsibilities

• Provide direct care and support to patients with mental health needs, including those with serious emotional disturbances (SED)
• Assist in conducting clinical assessments and participate in the development and implementation of individualized treatment and discharge plans
• Manage crisis situations through timely intervention and de-escalation techniques to ensure patient and staff safety
• Maintain accurate and up-to-date clinical documentation in compliance with regulatory and organizational standards
• Collaborate with multidisciplinary teams to monitor patient progress and adjust care plans as necessary

Minimum Qualifications

• High school diploma or equivalent required; Associate degree or higher in a related field preferred
• Certification or training in behavioral health, crisis intervention, or related area
• Experience working with individuals experiencing mental health challenges, preferably in a clinical or residential setting
• Ability to maintain detailed clinical documentation and follow established protocols
• Strong communication and interpersonal skills to effectively interact with patients and healthcare team members

Preferred Qualifications

• Previous experience specifically with serious emotional disturbances (SED) populations
• Formal training or certification in crisis management and clinical assessments
• Familiarity with electronic health record (EHR) systems and healthcare documentation software
• Additional education or certification in mental health or behavioral health fields
• Experience working in women’s health or specialized behavioral health facilities

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Medical Coverage

Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

Expanded Coverage

Options for domestic partners and a wider network of in-network providers.

Mental Health Support

Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

Voluntary Coverages

Pet insurance, home and auto insurance, family legal services, and more.

Student Loan Repayment

Available for nurses and therapists.

Retirement Benefits

401(k) plan through Voya to help employees plan for the future.

Generous PTO

A robust paid time off policy to support work-life balance.

Voluntary Benefits for Part-Time Employees

Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.