Behavioral Health Technician

ABHS; Cathedral City (CA); On-site; USD 45,000 - 51,000; Full time

Job summary

ABHS in Cathedral City, CA is seeking a full-time frontline staff member to oversee safety and transport for clients in care. You will collaborate with clinical teams to support treatment plan goals and document client progress throughout shifts.

The role emphasizes crisis intervention, behavior management, and building constructive relationships with clients while maintaining professional boundaries. Flexible hours may be required.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• 2–4 years of experience in a mental health treatment facility.
• BHT and CPR certifications desirable.
• Strong interpersonal and communication skills; ability to work with diverse teams.

Responsibilities

• Monitor daily client schedules and ensure attendance at treatment activities.
• Transport clients to treatment facilities and residences following approved routes.
• Assist clinical staff with treatment plan implementation and behavioral interventions.
• Record observations and progress in shift notes; report concerns.
• Respond to crises and de-escalate where needed; monitor for intoxication/drug use.

Skills

Interpersonal skills

Communication

Teamwork

Organization

Crisis intervention

Ethics

Education

High school diploma or equivalent

Bachelor’s degree in Mental Health

BHT certification

CPR certification

Tools

CPR certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Manual Labor Cathedral City, CA, US

8 days ago Requisition ID: 2620

Salary: $22.00 Annually

General Description

Responsible for monitoring the safety, security, sobriety and transportation of Victory Bay’s clients, who are in various levels of treatment for mental health.

Tasks & Responsibilities

• Monitor and direct the daily schedule of clients, including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key.
• Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle. Comply with driving guidelines and approved routes.
• Work alongside clinical staff to aid in implementation of treatment plan goals
• Assist in implementation of specific behavioral interventions such as coping skills, emotional regulation, and tailored behavioral modification techniques
• Foster a compassionate yet accountable environment that meets the needs of clients
• Monitor clients and record observations in shift notes, reporting back on each client’s progress and concerns
• Anticipate and respond to client needs, including crisis intervention and de-escalation
• Monitor the condition and behavior of all clients for intoxication/drug use.
• Administer Urine Analysis and breathalyzer on scheduled days of the week
• Promptly relieving previous shift and conferring with them regarding all issues and concerns.
• Conduct searches of clients at intake and assist in completing intake paperwork.
• Maintain and control company keys.
• Monitor clients and direct into group sessions or appointments when needed
• Make concerted effort to build relationships with each client, and model healthy communication as part of mental health treatment
• Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach.
• Maintain a collegial but professional demeanor, reflective of healthy mental health, and appropriate boundaries with each client.
• Adhering to scheduled client transport and arriving to the facility in a timely manner.
• Report to and communicate with Direct Supervisor.
• Additional Duties
  • Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
  • As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.
• Interpersonal Relations
  • Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
  • Take Accountability: Take constructive feedback and prevent discourse among our peers.
  • Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner.
  • Be Professional: Wear business casual attire (please see dress code policy).
• Customer Service
• Decision Making
• Ethics
• Interpersonal Skills
• Job Knowledge
• Conflict Management
• Organization Skills
• Productivity
• Self-Development
• Teamwork

Core Functions:

• Transportation
• Crisis Intervention
• Behavioral Management
• UDS Screening
• Relationship Building

Performance Standards & Measurement

• Compliance with essential and incidental duties; compliance with company policies and procedures.
• Compliance with state and federal laws and regulations applicable to the business.

Equipment, Tools & Machines

• Use of computer, telephone, and other office equipment such as a printer and fax.
• Use of company network and email domain.

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment.
• May have several responsibilities at once. Interaction with others is constant and can be interruptive.
• Work may be stressful at times due to high level workflow.
• Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.
• Participates in educational training, orientations, or compliance programs as needed to maintain competency.
• If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing.

Demands

• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees, and business partners, among others.
• Excellent organizational skills.
• Accepts constructive criticism well in an open and non-defensive manner.
• Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
• Ability to function independently and with flexibility.
• Ability to work under pressure, handle multiple tasks and interruptions.
• Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs.
• Ability to sit, stand, or walk for extended periods of time.
• Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

Qualifications

Education:

• High school diploma or equivalent with specialized mental health training or experience.
• Bachelor’s degree in Mental Health area preferred.

Experience:

• 2-4 years' experience working in a Mental Health Treatment Facility.

Licenses and Certifications:

• BHT certification highly desirable
• Current CPR certification highly desirable