Behavioral Health Technician

TOLLER ENTERPRISES LLC; Baltimore (MD); On-site; USD 25,000 - 36,000; Full time

Job summary

TOLLER ENTERPRISES LLC in Baltimore is seeking a Behavioral Health Technician to provide on-site behavioral health support to residents in skilled nursing and assisted living facilities. You will work with behavioral health providers and facility staff to engage residents, monitor needs, and promote continuity of services.

The role requires strong communication and documentation skills, the ability to work with older adults with cognitive needs, and a collaborative approach with clinical teams.

Qualifications

• High school diploma or GED required.
• Behavioral health, healthcare, long-term care, assisted living, or human-services experience preferred.
• Strong communication, interpersonal, and documentation skills.
• Ability to work effectively with older adults and individuals with behavioral health or cognitive needs.
• Ability to work independently while collaborating with clinical and facility teams.
• Basic computer proficiency.
• Must meet applicable background screening, training, and facility requirements.
• Preferred: CNA/GNA or related education in psychology, social work, behavioral health.

Responsibilities

• Provide direct behavioral health support and resident engagement.
• Observe and report changes in resident mood, behavior, or functioning.
• Support residents with coping strategies, redirection, and de-escalation.
• Assist behavioral health providers during facility visits.
• Identify residents requiring provider or clinical follow-up.
• Coordinate with nursing, social services, and other facility staff.
• Support behavioral health programming and resident participation.
• Complete required documentation accurately and timely.
• Escalate behavioral, safety, or clinical concerns appropriately.
• Maintain resident confidentiality and comply with HIPAA, facility policies, and organizational requirements.

Skills

Communication skills

Interpersonal skills

Documentation skills

Computer literacy

Independent work with teamwork

Team collaboration

Education

High school diploma or GED

CNA/GNA preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FullTime Baltimore, MD, US

30+ days ago

Position Summary

The Behavioral Health Technician (BHT) provides on-site behavioral health support to residents in skilled nursing and assisted living facilities. The BHT works alongside behavioral health providers and facility staff to support resident engagement, monitor behavioral and psychosocial needs, and promote continuity of behavioral health services.

• Provide direct behavioral health support and resident engagement.
• Observe and report changes in resident mood, behavior, or functioning.
• Support residents with coping strategies, redirection, and de-escalation.
• Assist behavioral health providers during facility visits.
• Identify residents requiring provider or clinical follow-up.
• Coordinate with nursing, social services, and other facility staff.
• Support behavioral health programming and resident participation.
• Complete required documentation accurately and timely.
• Escalate behavioral, safety, or clinical concerns appropriately.
• Maintain resident confidentiality and comply with HIPAA, facility policies, and organizational requirements.

Qualifications

• High school diploma or GED required.
• Behavioral health, healthcare, long-term care, assisted living, or human-services experience preferred.
• Strong communication, interpersonal, and documentation skills.
• Ability to work effectively with older adults and individuals with behavioral health or cognitive needs.
• Ability to work independently while collaborating with clinical and facility teams.
• Basic computer proficiency.
• Must meet applicable background screening, training, and facility requirements.

Preferred: CNA/GNA, behavioral health experience, or education in psychology, social work, behavioral health, or a related field.

Scope

The BHT provides supportive behavioral health services under appropriate clinical direction and does not independently diagnose, prescribe treatment, provide psychotherapy, or perform duties requiring professional clinical licensure.