Behavioral Health Tech

RHA Health Services, LLC; East Winston (NC); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401(k) retirement savings

Wellbeing Programs

CPR training

Job summary

RHA Health Services, LLC is hiring a Behavioral Health Technician to provide direct support and therapeutic assistance in facility-based settings. You will follow care plans, assist with daily living activities, and help monitor and support individuals with mental health and developmental needs.

The role emphasizes trauma-informed, person-centered care, de-escalation in crises, and collaboration with an interdisciplinary team to promote safety and well-being.

Qualifications

• High school diploma or GED.
• Experience in behavioral health preferred, not required.
• Valid driver’s license, auto insurance, and reliable transportation.
• Must be at least 18 years of age.

Responsibilities

• Provide direct patient care in behavioral health settings, ensuring safety.
• Follow the plan of care with observation levels and supervision.
• Assist with ADLs (hygiene, meals, mobility) while promoting autonomy.
• Monitor and document behavior, mood, sleep, and program participation.
• Lead or co-facilitate skills groups and therapeutic activities.
• Respond to crises using de-escalation and grounding techniques.
• Document observations and communicate with the interdisciplinary team.

Skills

CPR proficiency

Education

High school diploma or GED

Job description

We are hiring for:Behavioral Health TechType:RegularIf you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!The Behavioral Health Technician (BHT) provides direct support, supervision, and therapeutic assistance to individuals receiving behavioral health services in facility-based, crisis, or residential treatment settings. The BHT plays a critical role in maintaining safety, supporting stabilization, monitoring behaviors, implementing treatment interventions, and promoting the emotional and physical well-being of each individual served.This position supports a trauma-informed, person-centered environment and ensures that care is delivered with dignity, respect, and cultural humility.DUTIES AND RESPONSIBILITIES:Direct Support and Patient CareProvides direct patient care to individuals with psychiatric or co-occurring disorders, ensuring safety and well-being at all times.Follows the plan of care, including observation levels, safety checks, and supervision.Assists individuals with activities of daily living (ADLs) such as hygiene, meals, mobility, and personal care, while promoting autonomy.Monitors and documents behavior, mood, affect, sleep, intake/output, and participation in programming.Supports individuals experiencing crisis using de-escalation, grounding, redirection, and therapeutic engagement techniques.Responds appropriately to behavioral or medical emergencies and all facility codes.Therapeutic Environment and Program SupportHelps maintain a structured, safe, and therapeutic environment within the unit or crisis setting.Leads or co-facilitates skills groups, recreational activities, psychoeducational sessions, and coping-skills practice as assigned.Encourages patient participation in therapeutic activities and supports treatment goals.Monitors and supports individuals during transitions, meals, quiet room time, visitation, and safe transport.Safety, Crisis Prevention, and InterventionIdentifies triggers, early warning signs, and changes in behavior; reports concerns to clinical and nursing staff promptly.Utilizes trauma-informed, least-restrictive intervention strategies to prevent escalation.Implements protocols for special precautions, suicide prevention, elopement risk, violence precautions, and environmental safety rounds.Demonstrates appropriate techniques for managing aggressive or unsafe behavior.Documentation and CommunicationAccurately documents observations, interventions, incidents, and care in the electronic health record (EHR).Communicates effectively with the interdisciplinary team regarding patient needs, risk factors, and progress.Participates in interdisciplinary treatment team meetings, shift reports, and clinical hand-offs.Teamwork, Professionalism, and QualityParticipates in quality improvement activities and adheres to organizational policies, procedures, and regulatory standards.Demonstrates infection control practices and contributes to a clean, safe environment.Maintains professional boundaries and models respectful, trauma-informed interactions.Supports new team members during onboarding by demonstrating proper unit routines and protocols.Other Duties:Perform other duties as assigned to support the health, safety, and well-being of the individuals served.SUPERVISORY RESPONSIBILITIES:This position has no supervisory responsibilitiesMINIMUM QUALIFICATIONS:High school diploma or GED.Experience in behavioral health, inpatient psychiatric care, crisis units, emergency departments, or residential treatment programs roles preferred, not required.Valid driver’s license, auto insurance, and reliable transportation.Must be at least 18 years of age.PHYSICAL DEMANDS AND WORK ENVIRONMENT:Regularly required to lift 20 lbs.Must be able to lift a minimum of 30 lbs.Must be able to pull a minimum of 20 lbs.Must be able to squat, kneel, crawl, crouch, climb, and stoop.Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.Required to regularly stand and walk.Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing, and lifting.RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.Pre-employment screening:Complete criminal backgroundName checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)Drug testingEducation verification and other credentialing based on position requirements.Proof of employment history or references (if required)Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.We offer the following benefits to employees:Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!Employee perks and discount program: to help you save money!Paid Time Off (full-time employees only)Health/Insurance (full-time employees only)401(k) retirement savings programWellbeing Programs: Physical, Emotional and FinancialChronic Disease management programs for hypertension and diabetes (for qualifying employees)Training: Free CPR, first aid, and job-specific training opportunities*contract/contingent workers and interns do not qualify for any of the above benefitsEEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.About RHA:At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.If you are ready to make a difference in the lives of people we serve and support apply to join the team today.