Behavioral Health Support & Safety Advocate

Harboroaks; Texarkana (AR); On-site; USD 26,000 - 38,000; Full time

Job summary

Riverview Behavioral Health in Texarkana, AR seeks a dedicated team member to provide personal care services to patients under clinical or nursing supervision. The role requires a positive, empathetic, and professional attitude and a commitment to patient safety.

You will assist with daily living activities, document in medical records, perform safety checks, and help coordinate transportation and follow-up tasks to support treatment goals.

Qualifications

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.
• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.

Responsibilities

• Demonstrate a sense of urgency related to patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Conduct safety checks and ensure supervision at 15 minute intervals as needed.
• Document timely, accurate clinical information in the patient’s medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact with patients, observe behaviors and communicate observations to nursing staff.
• May oversee or assist with activities of daily living (toileting, bathing, dressing, grooming, meals, hydration, linens).
• May obtain vital signs, height and weight and document in patient record.
• Facilitate patient educational-rehabilitative groups covering coping, social skills, anger management, independent living skills.
• Engage patients in activities to achieve treatment goals.
• Complete and maintain required documentation; assist with follow-up and incident paperwork.
• May provide transportation for patient or coordinate transportation with staff.

Skills

Patient care

Empathy

Communication

Observational skills

Education

High school diploma or equivalent

Tools

CPR Certification

De-escalation training

First aid training

Job description

Riverview Behavioral Health in Texarkana, AR seeks a dedicated team member to provide personal care services to patients under clinical or nursing supervision. The role requires a positive, empathetic, and professional attitude and a commitment to patient safety.

You will assist with daily living activities, document in medical records, perform safety checks, and help coordinate transportation and follow-up tasks to support treatment goals.