Behavioral Health Services Case Manager (Part-Time)

JES Tech; Richland (WA); On-site; USD 41,000 - 48,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Disability Insurance

Job summary

JES Tech in Richland, WA is seeking a part-time Behavioral Health Services (BHS) Case Manager to support employees receiving behavioral health services through the Hanford DOE Occupational Medical Services program. The role centers on care coordination, referrals, and education to navigate return-to-work and EAP services.

Collaborating with clinicians, Occupational Health staff, and community providers, you will build care plans, monitor progress, and advocate for clients while maintaining

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
• At least two years of relevant professional experience in case management, healthcare, behavioral health, or related setting.
• Experience coordinating services with healthcare professionals and community providers.
• Strong communication, organization, documentation, and problem-solving skills.
• Proficiency with standard office software and electronic documentation systems.

Responsibilities

• Care Coordination and Resource Referral: Identify barriers and develop individualized case management plans.
• Coordinate services among Occupational Health, behavioral health providers, and community resources.
• Support return-to-work, leave-related, and fitness-for-duty processes with clinical staff.
• Assist EAP clients in identifying long-term community-based behavioral health services.
• Provide referrals and transition-of-care support for counseling and community programs.
• Follow up with clients to monitor progress and maintain continuity of care.
• Advocate for clients and help understand treatment recommendations and next steps.
• Build and maintain relationships with community providers and referral partners.
• Education and Outreach: Develop materials and maintain a network of resources.
• Provide guidance on care plans, workplace wellbeing, and return-to-work needs.
• Assist with presentations and outreach for contractors and work groups.

Skills

Case management

Patient engagement

Communication

Community networking

Interdisciplinary collaboration

Documentation

Discretion & confidentiality

Education

Bachelor's degree in Social Work, Psychology, Human Services, or related field

Job description

Description

The Behavioral Health Services (BHS) Case Manager supports employees receiving behavioral health services through the DOE Hanford Site Occupational Medical Services program. This part‑time role focuses on care coordination, community resource referrals, patient education, and continuity of care for individuals navigating behavioral health concerns, return‑to‑work needs, leave‑related transitions, and Employee Assistance Program (EAP) services.

Working closely with behavioral health clinicians, medical case managers, Occupational Health staff, and community providers, the BHS Case Manager helps employees understand next steps, connect with appropriate resources, and successfully navigate services both within the clinic and in the community. The position also supports behavioral health education, outreach, records management, and departmental quality assurance activities.

Essential Duties and Responsibilities

Care Coordination and Resource Referral

• Identify behavioral health, psychosocial, socioeconomic, and other barriers that may affect an employee's ability to access care or successfully navigate workplace‑related health needs.
• Develop and maintain individualized case management plans, including goals, action steps, referrals, and follow‑up.
• Coordinate services among Occupational Health, behavioral health providers, community providers, and other appropriate resources.
• Support employees navigating return‑to‑work, leave‑related, and fitness‑for‑duty processes in coordination with the appropriate clinical and Occupational Health professionals.
• Assist EAP clients who need ongoing care with identifying and connecting to long‑term community‑based behavioral health services.
• Provide referrals and transition‑of‑care support for counseling, behavioral health, social services, and other community programs.
• Follow up with clients to monitor progress, address barriers, and help maintain continuity of care.
• Advocate for clients and help them understand treatment recommendations, available resources, and next steps.
• Build and maintain relationships with community providers and referral partners.

Education and Outreach

• Develop and maintain behavioral health education and community resource materials for employees, staff, and providers.
• Maintain an up‑to‑date network of behavioral health and community referral resources.
• Provide practical education and guidance related to care plans, available services, workplace wellbeing, and return‑to‑work needs.
• Assist with presentations and outreach activities for contractors and work groups on mental health, emotional wellbeing, and workplace wellness.
• Promote awareness of available behavioral health resources and encourage early connection to appropriate services.

Records and Department Support

• Support behavioral health records management, including release‑of‑information processing, document scanning, records organization, and related administrative functions.
• Maintain accurate, timely, and confidential documentation in accordance with clinic policies and applicable requirements.
• Assist with quality assurance activities related to behavioral health documentation, records, and departmental processes.
• Participate in departmental meetings, case reviews, and care coordination activities as appropriate.

Requirements

Required Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
• At least two (2) years of relevant professional experience in case management, healthcare, behavioral health, community resource coordination, social services, or a related setting.
• Experience working with individuals navigating behavioral health, medical, psychosocial, or workplace‑related needs.
• Demonstrated ability to coordinate services and work effectively with healthcare professionals, community providers, and other stakeholders.
• Strong communication, organization, documentation, and problem‑solving skills.
• Ability to manage multiple priorities while maintaining professionalism, discretion, accuracy, and confidentiality.
• Proficiency with standard office software and electronic documentation systems.

Preferred Qualifications

• Experience in occupational health, behavioral health, employee assistance, or healthcare case management.
• Experience supporting return‑to‑work, leave‑related, or workplace health processes.
• Knowledge of behavioral health and community‑based referral resources.
• Experience providing patient education, conducting outreach, or delivering group presentations.
• Experience developing educational materials, presentations, resource guides, or similar content.
• Familiarity with release‑of‑information procedures, records management, and quality assurance processes

Successful candidates will demonstrate strong case management, patient engagement, communication, community networking, and interdisciplinary collaboration skills, along with the ability to work independently while contributing effectively within a multidisciplinary Occupational Health team.

Compensation & Benefits

$30–$35 per hour, based on qualifications and experience.

JES Tech offers a comprehensive benefits package including medical, dental, and vision coverage, short‑and‑long‑term disability insurance, 401(k) matching, and additional employer‑sponsored benefits.

Location: Richland, Washington – position is based at an off‑site occupational medicine clinic supporting the DOE Hanford workforce.