Behavioral Health Service Provider

OLV Human Services; Buffalo (NY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Youth Behavioral Support Caseworker to empower children and families in their communities. This hybrid role combines remote work with community engagement, allowing you to create a flexible schedule that aligns with the needs of the youth you support. You will play a vital role in providing essential services, fostering personal growth, and ensuring that families receive the resources they need. If you are passionate about making a positive impact in the lives of children and have a background in mental health or foster care, this opportunity is perfect for you.

Benefits

Dental & Outpatient Mental Health services

Annual gym reimbursement

Employee referral program

Paid Holidays

Paid Time Off (PTO)

Health, dental & vision insurance options

Paid employer sponsored life insurance

Supplemental insurance programs

Biometric health screenings rewards

Qualifications

• 2+ years of experience in mental health or related fields.
• Bachelor's degree in human services or psychology required.

Responsibilities

• Provide direct services to children and families in home and community.
• Maintain relationships with youth and caregivers while ensuring compliance.

Skills

Teamwork

Excellent communication skills

Active Listening

Creative problem-solving

Knowledge of youth mental health

Training/teaching skills

Education

Bachelor’s degree in human services

Bachelor’s degree in psychology

Tools

Electronic Health Record (EHR)

Video conferencing technology

Job description

790 Ridge Rd, Lackawanna, NY 14218, USA Req #565

Are you committed to making a difference in children’s lives?

Do you have experience working in mental health, foster care, or similar fields of work?

If you said YES to both of those questions and have your bachelor’s degree in human services, psychology or a similar degree this is a great match for you! The Behavior Health Service Provider job is active throughout the WNY community and provides services in the children’s home and community, which provide direct services through our Children and Family Treatment and Support Services (CTFSS) and Home and Community Based Services (HCBS) programs, empowering individuals to achieve their highest quality of life.

Some examples of services are providing support to caregivers and helping them find resources to obtain appropriate services. Other services are more employment focused teaching skills to kids ages 14 and older on how to engage in paid work and assistance in work settings. Respite services (providing a short break for the family and child) are also included as services for Providers to serve.

This is a hybrid position combining work in the community, remote/home, and some office work for staff and supervision meetings. Community settings are typically providers working with families directly in their homes and public spaces throughout WNY. Our offices are in Lackawanna (just 10 minutes south of Buffalo)!

Work Schedule: Create your own weekly schedule! Hours are afternoons, evenings and weekends according to youth’s schedule.

• Take advantage of our Dental & Outpatient Mental Health services while working
• Up to $180 annual gym reimbursement
• $$ Employee referral program $$
• Paid Holidays
• Paid Time Off (PTO)
• Health, dental & vision insurance options
• Paid employer sponsored life insurance
• Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
• Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse completes too!

Salary range: $18.22 - $26.00 per hour.

The Youth Behavioral Support Caseworker provides direct services to children and families in their home & community for the CFTSS and HCBS programs. These programs partner with youth, and families to ensure that they are linked with support services of their choice. They will foster the highest possible quality of life and personal achievement in accordance with the individual’s person centered service plan.

• A Youth Behavioral Support Caseworker is responsible for providing support services to youth with a range of emotional, behavioral and social difficulties.
• They will encourage growth and recognize the autonomy of each individual.
• It is recognized that the individual being supported drives the work and focus of this position. It is the individual’s home and their life choices.
• Attend paid new worker training and ensure regulatory training standards are met.
• Provide required face to face services in the community or home, requires use of personal vehicle.
• Attend team meetings, supervision sessions, staff meetings as scheduled.
• Form and maintain relationships with youth and caregivers.
• Work with youth to achieve goals consistent with their service plans.
• Written communication skills for documentation, including progress notes, correspondence notes, service plans, and safety plans which show progress toward individual goals, observations and interactions.
• Demonstrate competency with navigating electronic health record (EHR) for documentation of services rendered.
• Review utilization and service provision with supervisor.
• Coordinate and collaborate with Care Managers to identify service needs and develop service plans.
• Ensure appropriate chain of command is utilized.
• Complies with all federal and state regulations and agency policies pertaining to HIPAA, false claims, whistleblower policies and all others.
• Any other duty as assigned by your Supervisor.

Skills:

• Teamwork: Ability to work as part of a team, as well as independently.
• Consistency and Reliability: Time management; Excellent communication skills, both written and verbal.
• Active Listening: Provide services in a person-centered manner; demonstrate professional empathy and patience.
• Creative approach to problem-solving: Ability to navigate the internet and basic computer operations to include use of EHR and video conferencing technology; Organizational and time management skills.
• Competency/ Knowledge Areas: Youth ages 0-21-mental, developmental, behavioral.
• Training/ teaching skills; Community resources.

Minimum Experience Required:

At least 2 years of experience in children’s Mental Health, Behavioral Health, foster care, or related field.

License/Registration/ Certifications Required:

Valid NYS Driver’s License.

Training Requirements:

• Risking Connections Trauma Training.

Other required department trainings and certification:
OCFS Mandated Reporter / Abuse Prevention
Diversity Training
Autism awareness
Safety in the field
Suicide prevention
Strength Based approaches (including Person Center Care)
Domestic Violence
Stages of development in children.

Physical Requirements:

Work required is one on one or in a group, in the community or in the home where the child lives. Support child in various community venues; attend meetings and trainings in administrative buildings as required.

The constant physical demand of the position is sitting, standing, walking, talking, hearing, good vision.

The frequent physical demands of the position are repetitive motions, and eye/hand/foot coordination.

The occasional physical demands of the position are lifting, carrying, climbing, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.