Overview
Behavioral Health RN — Clinical Remote (United States) at Lavender. This role is part of the Nursing Operations team and requires strong clinical expertise, crisis response skills, and a passion for client advocacy. You will be the first point of response for complex client needs and emergencies, ensuring safe, timely, and effective care while contributing to operational excellence and a supportive client experience.
What You’ll Be Doing
- Direct client care and triage: respond to clinical questions, provide same-day nursing assessments, support education on medications and treatment plans, triage emergencies, and de-escalate situations as needed
- Coordination of care and clinical operations: collaborate with nurse practitioners, facilitate critical incident response and debriefs, oversee high-risk clients using dashboards, support transitions of care, and coordinate post-acute transitions back to Lavender
- Quality assurance and process improvement: manage the clients of concern list and follow-up actions, document critical incident debriefs, participate in care circle huddles, and support quality initiatives and audits
What You Bring
- Active, unrestricted compact RN license; ability to obtain additional state licenses as needed
- Bachelor of Science in Nursing (BSN)
- Minimum 3 years of clinical nursing experience, with at least 2 years in psychiatric or behavioral health settings
- Demonstrated skill in triage, crisis response, and complex clinical decision-making
- Experience with care coordination, hospital transitions, and interdisciplinary team collaboration
- Strong communication and de-escalation skills, with experience supporting clients in high-stress or emotionally charged situations
- Proven ability to manage competing priorities, maintain timely follow-up, and support quality improvement initiatives
- Experience conducting chart audits, participating in quality programs, or contributing to compliance processes preferred
- Comfortable working in a fast-paced, virtual care or telehealth environment
Why Lavender
- Remote work flexibility and an international, diverse team
- Opportunity to help shape a growing startup and make a difference in mental health care
- Competitive compensation and opportunities for in-person meetups
Commitment to Inclusion
Lavender is an equal opportunity employer. We do not discriminate on the basis of any protected status. If you need accommodation during the recruitment process, please contact people@joinlavender.com.