Behavioral Health Residential Coordinator: Care Access & Coordination

MePA; Oklahoma; Hybrid; USD 40,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Job summary

CVS Health is seeking a Behavioral Health Residential Coordinator to coordinate admissions for out-of-home residential treatment, acting as the liaison among utilization management, homes, providers, and care teams. The role emphasizes timely access to quality treatment, strong clinical judgment, and cross-functional collaboration.

Required qualifications include 2+ years in Arizona’s behavioral health system, proficiency in MS Office and electronic documentation, and willingness to travel up to

Qualifications

• 2+ years of Arizona behavioral health system experience.
• Proficiency with Microsoft Office and Excel.
• Willingness to travel up to 10% within Arizona.

Responsibilities

• Coordinate residential treatment referrals and admissions for members approved for out-of-home behavioral health residential treatment.
• Identify clinically appropriate participating residential treatment providers to support treatment goals.
• Manage the residential referral process and documentation.
• Collaborate with behavioral health homes, treating providers, and community partners for timely submission of clinical information.
• Monitor referral status and facility timelines to promote timely access to care.
• Serve as primary contact for residential treatment providers and internal stakeholders.
• Respond to facility disruptions or changes by coordinating alternative treatment options.
• Participate in utilization management rounds and case reviews to support team discussions.

Skills

Excel

MS Office

Electronic docs

Education

Bachelor’s in Behavioral Health

Tools

Electronic documentation systems

Job description

CVS Health is seeking a Behavioral Health Residential Coordinator to coordinate admissions for out-of-home residential treatment, acting as the liaison among utilization management, homes, providers, and care teams. The role emphasizes timely access to quality treatment, strong clinical judgment, and cross-functional collaboration.

Required qualifications include 2+ years in Arizona’s behavioral health system, proficiency in MS Office and electronic documentation, and willingness to travel up to