Behavioral Health Referrals Coordinator

University of Missouri - Columbia; Columbia Township (MO); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

University benefits

Medical, dental and vision plans

Paid time off

Job summary

The Center for Child Well-Being, housed within the Department of Psychiatry in the University of Missouri School of Medicine, seeks a Behavioral Resource and Referral Specialist to support MO-CPAP and MHAP.

The ideal candidate will be compassionate, service-oriented, and skilled at building relationships with patients, families, providers, and community partners, with strong critical thinking and problem-solving skills.

Qualifications

• Master's degree in psychology, counseling, marriage and family therapy, or social work with licensure or eligibility within Missouri.
• Eligible for licensure within 12 months.
• Experience in child/adolescent and/or perinatal behavioral health is desirable.
• Experience in primary care/behavioral health integration settings is desirable.

Responsibilities

• Responds to MHAP/MO-CPAP calls, screens and triages needs, completes intake, and coordinates referrals and provider scheduling.
• Maintains HIPAA-compliant electronic case documentation, including referral, follow-up, and outcome information.
• Develops resource lists and maintains a statewide database of mental and behavioral health resources.
• Provides responsive, respectful, and service-oriented support, fostering engagement and satisfaction.
• Participates in team meetings and supports program updates, process improvements, and implementation of program changes.
• Performs other duties as assigned.

Skills

Communication

Empathy

Critical thinking

Problem solving

HIPAA compliance

Education

Master's degree in psychology, counseling, marriage and family therapy, or social work

Job description

The Center for Child Well-Being, housed within the Department of Psychiatry in the University of Missouri School of Medicine, seeks a Behavioral Resource and Referral Specialist to support MO-CPAP and MHAP.

The ideal candidate will be compassionate, service-oriented, and skilled at building relationships with patients, families, providers, and community partners, with strong critical thinking and problem-solving skills.