Behavioral Health Recovery Support Technician

New Horizons of the Treasure Coast and Okeechobee; Florida; On-site; USD 22,041 - 30,307; Full time

Job summary

New Horizons of the Treasure Coast and Okeechobee is seeking dedicated Recovery Support Technicians to assist individuals with behavioral health needs. The role emphasizes compassionate care, daily treatment support, crisis response, and documentation while ensuring safety and respect for clients.

Candidates should have a high school diploma, may have CNA background, must hold a valid Florida driver's license, and be willing to work all units and weekends.

Qualifications

• High School Diploma required; basic training in behavioral health preferred.
• Willingness to learn and adapt to the Behavioral Healthcare system.
• Ability to observe, assess, and respond to client needs with care.
• Experience or training in non-violent crisis intervention is a plus.

Responsibilities

• Assist in daily treatment activities for clients, including observation and referrals.
• Take direction from charge nurse and participate in screening processes.
• Recognize signs of aggression and respond promptly to crises.
• Utilize non-violent crisis intervention techniques to redirect behavior.
• Complete shift duties and documentation in a timely, accurate manner.
• Maintain client records and ensure confidentiality and safety.

Skills

Willingness to learn

CPI/CARE training

Observation skills

Crisis intervention

Education

High School Diploma

Job description

Description: NEW HORIZONS OF THE TREASURE COAST

New Horizons of the Treasure Coast and Okeechobee is the region’s most comprehensive mental health and substance use recovery agency, with nine facilities across four counties serving 14,000 children and adults annually, regardless of their ability to pay. New Horizons of the Treasure Coast was created in 1958 by community members who passionately believed that quality mental health services should be available to all in need on the Treasure Coast. From its first location in Ft. Pierce, New Horizons has expanded to serve residents in Indian River, Martin, Okeechobee, and St. Lucie Counties, with its main campus on Midway Road in Fort Pierce.

We are seeking dedicated and compassionate RECOVERY SUPPORT TECHNICIANS who are eager and ready to help individuals with behavioral health problems. Interested candidates will be fully trained and must be ready and willing to serve our population.

EXEMPTION STATUS: Hourly Non-Exempt / Non-Exempt employees are eligible to overtime every time is approved and needed.

Requirements

• Individuals with High School Diploma willing to learn the Behavioral Healthcare system
• Certified Nursing Assistant wanting to gain experience in the Behavioral Health Field (Preferred but not required)
• Student in the Social Services field who are willing to gain more experience in a behavioral health setting due to their field of study. (Preferred but not required)
• Must have a valid Florida Driver's License with 6 points or less in the last 5 years (Required)
• Must work all units within New Horizons of the Treasure Coast (Adult & Children) (Required)
• Must be willing to work a weekend during the month (Required)
  
  

Essential Job Functions

• Assists in daily course of treatment for new and existing clients, observation, and referral of clients presenting for services.
• Takes direction from charge nurse and for Screening
• Recognizes signs of aggressive behavior and responds promptly to crisis situations.
• Appropriately utilizes verbal and physical intervention non-violent crisis intervention techniques to redirect and prompt clients to safe and appropriate behavior.
• Completes all shift duties as assigned in an efficient manner and meets all time requirements (15 minutes checks, routine checks, or searches, etc).
• Places clients in seclusion and or restraints in accordance with unit protocol and procedure as a last resort.
• Guides and participates in client therapeutic milieu.
• Effectively interacts with client's family and significant others.
• Is familiar with assigned clients' individual treatment plan goals and assists and encourages clients in implementing and carrying out appropriate aspects of the plan.
• Maintains an atmosphere of dignity and respect in all interactions.
• Must be awake and alert at all times.
• Prepares written documentation and record keeping for assigned clients.
• All entries made in the client's medical record are in correct sequence and according to protocol and procedure.
• Close observation check lists are completed in a timely and accurate manner and according to protocol and procedure.
• Documentation is neat, legible, and in accordance with accepted charting standards.
• Provides assistance for clients who present for services.
• Obtains as much general information from the client and family as possible.
• Client orientation to facility is completed in a timely manner according to protocol and procedure.
• Valuables are secured and recorded according to protocol and procedures
• Client's belongings are checked according to protocol and procedure.
• Client rights and responsibilities are effectively communicated upon admission.
• Maintains current driver's license.
• Miscellaneous duties are performed according to instruction
  
  

Requirements: REQUIREMENTS

• Must be able to apply Therapeutic Effective Aggression Management (CPI/CARE) Techniques without limitations.
• Job Function requires extended Standing or walking—Standing is to remain on one’s feet in an upright position at various times to assist clients or staff.
• Lifting or carrying objects weighing 20-50 pounds
• Ability to lift or move objects weighing 51 pounds to 100 pounds with the use of appropriate devices
• The work requires visual acuity such as preparing and analyzing data and figures; to utilize computer systems; extensive reading. Must have the ability to effectively communicate in both written and oral form
• Must pass Level 2 Background through DCF and AHCA Clearinghouse. For more information, click on the link: https://info.flclearinghouse.com