Behavioral Health Reception & Admin Specialist

Dakota Counseling Institute; Mitchell (SD); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Dakota Counseling Institute – Downtown Office is seeking a friendly, organized Support Specialist / Receptionist / BHT to be the first point of contact for clients and to support professionals. You will handle front-desk duties, scheduling, record-keeping, and coordination with clinical staff while maintaining professional boundaries and a compassionate approach.

The role involves administrative tasks, crisis-service support as needed, and collaboration with therapists and medical providers in a

Qualifications

• Experience in receptionist or administrative roles preferred.
• Strong communication and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet clients and manage first contact experience.
• Schedule appointments and confirmations.
• Manage client check-ins/check-outs and records.
• Coordinate with clinical staff and QMHP.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Microsoft Office

Google Suite

EHR systems

Crisis calmness

Tools

Scheduling tools

EHR software

Job description

Dakota Counseling Institute – Downtown Office is seeking a friendly, organized Support Specialist / Receptionist / BHT to be the first point of contact for clients and to support professionals. You will handle front-desk duties, scheduling, record-keeping, and coordination with clinical staff while maintaining professional boundaries and a compassionate approach.

The role involves administrative tasks, crisis-service support as needed, and collaboration with therapists and medical providers in a