Behavioral Health Quality & Risk Manager - Travel 50%

Ultipro; Alameda (CA); On-site; USD 109,000 - 135,000; Full time

Benefits offered by this job

Paid Time Off

Nine Paid Holidays

Free CEUs

Tuition Discount

Medical/Vision/Dental

401K

Employee Stock Ownership Plan

Job summary

Telecare seeks a Clinical Quality Manager in Alameda, CA to lead quality and risk management for behavioral health programs. You will orchestrate onsite quality rounding, root cause analyses, and policy development to support survey readiness and regulatory compliance.

You will collaborate with program leaders, manage improvement plans, and guide teams using data from Avatar, QLIK, RL Datix, and related tools. A Master’s degree and active behavioral health license are required.

Qualifications

• Master’s degree or higher in a health-related field or equivalent experience.
• Active, unrestricted license in behavioral health (e.g., LMFT, LCSW, LPCC, LISAC, PhD or PsyD).
• Willingness to travel 50% and work across Bay Area programs.

Responsibilities

• Lead quality and risk management initiatives across Telecare programs.
• Plan and coordinate onsite quality rounding and surveys readiness.
• Develop and implement improvement plans and perform root cause analyses.

Skills

PDSA and RCA

Avatar/QLIK/RL Datix

MS Office (Word/Excel/PowerPoint)

Education

Master’s degree in Health Administration

Master’s degree in Nursing

Master’s degree in Public Health

Job description

Telecare seeks a Clinical Quality Manager in Alameda, CA to lead quality and risk management for behavioral health programs. You will orchestrate onsite quality rounding, root cause analyses, and policy development to support survey readiness and regulatory compliance.

You will collaborate with program leaders, manage improvement plans, and guide teams using data from Avatar, QLIK, RL Datix, and related tools. A Master’s degree and active behavioral health license are required.