Behavioral Health Program Manager II – Residential – Evening Shift (M-F 4:00pm-12:30am)

Truman Medical Centers; United States; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive health insurance

Professional development opportunities

Leadership support

Job summary

Truman Medical Centers is looking for a Behavioral Health Program Manager II for the evening shift in Kansas City. This role involves leading staff at several group homes and providing crisis support. Ideal candidates will have a relevant master's degree and experience in behavioral health.

The job offers a consistent schedule from 4:30 PM to 1:00 AM, competitive compensation, and a robust benefits package, all within a supportive work environment.

Qualifications

• Two years of human services experience, including at least one year with behavioral health.
• Must be a Qualified Mental Health Provider (QMHP) in Missouri.
• Licensed or licensable in the State of Missouri.

Responsibilities

• Lead, mentor, and support evening Mental Health Techs.
• Conduct staff training during evening shifts.
• Provide on-site crisis intervention and de-escalation.
• Implement Recovery-Oriented Cognitive Therapy (CT-R).
• Promote therapeutic atmosphere and empower staff.
• Ensure continuity of client care.

Skills

Strong verbal and written communication skills

Ability to work with multicultural staff and clientele

Education

Master’s or doctorate degree in social work, psychology, counseling, or human services

Bachelor’s degree with relevant experience

Job description

Behavioral Health Program Manager II – Residential – Evening Shift (M-F 4:00pm-12:30am)

Position located at 101 Truman Medical Center, Crossroads Group Home, Kansas City, Missouri.

University Health Behavioral Health is seeking an Evening Residential Program Manager to provide operational and crisis support across four group homes located in Downtown Kansas City, all within a convenient 10‑minute drive of each other. The role stabilizes symptoms, builds life skills, and helps clients transition back into the community with confidence.

Responsibilities

• Multi‑Site Staff Supervision: Lead, mentor, and provide real‑time support to evening Mental Health Techs across the four group homes.
• On‑the‑Job Training: Conduct hands‑on staff training and skills development during the evening shift to ensure high‑quality care.
• Mobile Crisis Support: Travel quickly between locations to provide immediate, on‑site crisis intervention and de‑escalation as needed.
• Evidence‑Based Practice: Implement Recovery‑Oriented Cognitive Therapy (CT‑R), a specialized clinical practice for which training is provided.
• Milieu Management: Foster a compassionate, therapeutic atmosphere across all locations that promotes client growth and empowers evening staff.
• Collaboration: Work closely with daytime residential managers to ensure seamless shift transitions and continuity of client care.

Benefits

• Set Evening Schedule: Consistent Monday–Friday schedule from 4:30PM to 1:00AM.
• Geographic Proximity: Minimal travel time with all four residential homes clustered within a 10‑minute radius.
• Professional Development: Comprehensive CT‑R training provides cutting‑edge clinical tools for psychiatric recovery.
• Leadership Support: A Director committed to a healthy work‑life balance who ensures a manageable workload.
• Total Rewards: Competitive compensation, comprehensive health insurance, and a robust employee benefits package, including PTO.

Qualifications

• Education: Master’s or doctorate degree from an accredited program in social work, psychology, counseling, or a Missouri‑approved human services field. Applicants with bachelor's degrees and relevant experience are encouraged to apply.
• Credential: Must be a Qualified Mental Health Provider (QMHP) in Missouri (e.g., RN, Social Worker, LPC, PLPC, OT). Bachelor’s level applicants with experience may also apply.
• Experience: Two years of human services experience, including at least one year working directly with a behavioral health or psychiatric population.
• Licensure: Licensed or licensable in the State of Missouri. For Master’s in Social Work, a minimum licensure of MO LMSW (or a clear, immediate pathway to obtainment) is required.
• Compliance: Must meet and maintain all requirements specified in the Fleet Driving Safety and Compliance Policy for travel between sites.
• Skills: Strong verbal and written communication skills, willingness to work with multicultural staff and clientele in the Kansas City area.
• Onboarding: Completion of required orientation and training within the established timeline.

Equal Employment Opportunity Statement

University Health (UH) is an equal opportunity employer. We value and celebrate our differences and are committed to equal employment opportunity regardless of race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status, and any other category protected by applicable law.