Behavioral Health Program Administrator 194 (LMFT, LCSW, LPCC, RN)

Telecare Corporation; California; On-site; USD 168,000 - 207,000; Full time

Benefits offered by this job

PTO

Paid holidays

Free CEUs

BBS supervision

Tuition discount

Medical insurance

Vision & dental

401K & ESOP

Job summary

Telecare Corporation in Santa Cruz, CA is seeking an Administrator to drive clinical and financial success for an inpatient program. You will lead a multidisciplinary team, manage daily operations, and coordinate with sponsors, regulators, and community partners to ensure high-quality patient care.

The role requires strategic oversight across Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security, plus participation in a structured on-call rotation.

Qualifications

• Master's in social services with CA license (LMFT/LCSW/LPCC or RN).
• 4 years in administrative management in inpatient psychiatric health care.
• 2 years supervising professional staff, budgeting, and licensing.
• Knowledge of community mental health services and recovery philosophy.
• Must be 21 years or older.
• CPR, First Aid, and CPI certifications required at start or before direct care.
• Post-offer requirements include background checks, TB test, and licensing verification.
• Driver license and car insurance required if driving.

Responsibilities

• Oversee clinical and financial performance of the program.
• Lead the care team and manage day-to-day program operations.
• Collaborate with corporate functions, consultants, and agencies.
• Ensure compliance with regulatory and licensing requirements.
• Participate in on-call rotation and respond to needs promptly.

Job description

$10,000 Sign-on Bonus

\"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live...\" - Client from Telecare

What You Will Do to Change Lives

The Administrator is a key position in driving the organization's success. They are responsible for both clinical and financial success of their Program which contributes the overall success of both Telecare and those we serve. The individual in this role is responsible for overseeing and leading the team of people providing patient care as well as managing the business operations of the Program. They are responsible for managing all aspects of the day-to-day operations of the Program, which involves ensuring successful management and leadership over the 4 Pillars of performance: Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security. Additionally, the Administrator collaborates with all corporate functions and outside consultants and representatives of the program to State/County agencies, community partners, and consumer groups. Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols.

Shifts Available: This role requires you to work onsite in Santa, Cruz, CA

Full-Time | DAYS | Shifts: 8:00 AM - 5:00 PM, Monday - Friday; days and hours could vary as this is an inpatient hospital. Will also include on call Rotation

Expected starting wage range is $167,575.26 - $206,959.57 Plus $10,000 Sign on bonus. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

• Masters in Social Services with a CA LMFT, LCSW, LPCC or RN license


• Four (4) years of experience in an administrative management position in an inpatient Psych health care setting, Prefer Joint Commission experience


• Two (2) years of responsibility for supervision of professional staff, budgeting, program planning, and licensing


• Understanding of community mental health services, psychiatric rehabilitation concepts, and the recovery philosophy


• Must be at least 21 years of age


• Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment


• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply


• Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.


• Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)

What's In It For You*

• Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.

• Nine Paid Holidays

• Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship

• Online University Tuition Discount and Company Scholarships

• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

• For more information visit: benefits

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

The Santa Cruz County Psychiatric Health Facility (PHF) is a 16-bed locked acute psychiatric inpatient program for adults aged 18+, diagnosed with serious mental illness (SMI), experiencing a mental health emergency and require intensive treatment and support.

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview.

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.