Behavioral Health Patient Navigator - Psychiatry

Ohio State University; Columbus (OH); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

Paid time off

State retirement plan

Descripción de la vacante

Ohio State University is seeking a Behavioral Health Patient Navigator in the Psychiatry Department to support the Young Adult Program and related services. The PN will coordinate enrollment, scheduling and outreach, working with an interdisciplinary team to connect individuals with prevention, treatment and recovery resources.

The role involves triaging referrals, maintaining program materials and assisting with IRB-related data collection while promoting accessibility for diverse populations

Formación

• Bachelor's degree in psychology, communications, public health or related field.
• 0 years of relevant experience required.
• 2-4 years of experience working with patients, public health services and/or community-based programming preferred.

Responsabilidades

• Engage with prospective participants and provide information about program content, costs and scheduling.
• Review and triage referrals and coordinate enrollment for individuals and groups.
• Maintain scheduling and posting of upcoming program offerings and update program materials.
• Support IRB processes and coordinate data collection for research projects related to Young Adult Program.
• Assist with advertising, community outreach and partnership development to raise enrollment and awareness.

Conocimientos

Patient interaction

Public health services

Community-based programming

Scheduling

Enrollment processes

Educación

Bachelor's degree in psychology

Bachelor's degree in communications

Bachelor's degree in public health

Related field

Descripción del empleo

Job Title: Behavioral Health Patient Navigator - Psychiatry Department: Medicine | Psychiatry

The Patient Navigator (PN) is responsible for implementing day-to-day activities for programs and services within the Department of Psychiatry and Behavioral Health (e.g., Young Adult Program, Depression Recovery Center, Women's Behavioral Health, Suicide Prevention, Trauma Recovery), with a primary focus on supporting the Young Adult Program and related services, while providing support for trauma-informed programming. The PN will work alongside an interdisciplinary team of psychotherapists, psychologists, and psychiatrists focused on improving mental and behavioral health across the lifespan. The PN will assist with the recruitment and enrollment process for individual and group-based interventions by engaging with interested individuals, reviewing and triaging referrals within and outside of the medical center, providing detailed information about program content, costs, and scheduling. They will address program inquiries, follow up with additional questions, and assess program suitability for prospective participants. The PN will support all aspects of navigation through programs, including enrollment and payment for upcoming programs. They will also assist with individual and group scheduling, helping participants access behavioral health resources and providing ongoing support throughout the programs. In coordination with program team members across programs and services within the Department of Psychiatry and Behavioral Health (e.g., Young Adult Program, Depression Recovery Center, Women's Behavioral Health, Suicide Prevention, Trauma Recovery) and other clinical stakeholders, the PN will manage the scheduling and posting of upcoming offerings. Additionally, they will be responsible for keeping websites and related program materials up to date. The PN will play a key role in quality assurance and research projects connected to the Young Adult Program and related services, including supporting IRB processes and coordinating the collection of satisfaction and outcome data. For group offerings, the PN will maintain records of attendance and completion rates, as well as schedule any follow-up visits with a program team member. Additionally, the PN will contribute to advertising and community outreach efforts aimed at supporting enrollment, increasing awareness of Young Adult Program services, and reaching diverse populations. They will help maintain relationships with community partners and coordinate outreach events.

Minimum qualifications: Bachelor’s degree in psychology, communications, public health or related field; 0 years of relevant experience required. 2-4 years of experience working with patients, public health services and/or community-based programming preferred.

Additional Information: Work settings: The PN will work on-site at an ambulatory clinic. 40 hours/week with 1 hour unpaid lunch. A hybrid schedule may be available after the first 12 months at discretion of leadership. Location: Olentangy River Rd, 3650 (2520). Position Type: Regular. Scheduled Hours: 40. Shift: First Shift. Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you. Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.