Behavioral Health Navigator

Jimmy Jazz; San Francisco (CA); On-site; USD 39,000 - 44,000; Full time

Job summary

Jimmy Jazz is seeking a healthcare extender who guides clients through barriers in the complex healthcare system and supports access to needed services to maintain well-being and independence.

The role works with a multidisciplinary team to connect clients with resources and help develop individualized care plans, including housing, transportation, and healthcare services.

Qualifications

• BSW preferred.
• Associate's degree in Social Services or 3-5 years of related experience.
• Work experience in community-based health care service capacity.
• Proof of negative or inactive TB required.

Responsibilities

• Work with a multidisciplinary team that includes; RN’s MD’s, MSW’s and LCSW’s to support clients and address the social determinants that impact the clients’ health.
• Link clients with resources (e.g. housing, transportation, healthcare, etc.).
• Provide supportive services in clients’ place of residence.
• Advocate for clients by accompanying patients in various settings: medical offices, specialists, hospitals and clients’ homes.
• Assist with developing client care plans that reflect individual clients’ needs and connects clients to appropriate resources as developed by Case Manager’s treatment plan.
• Work with clients facing homelessness, substance abuse, mental health issues, and/or complex chronic medical conditions.
• Maintain data tracking for BHN position.
• Perform other duties as assigned.

Skills

Communication

Interpersonal skills

Organizational skills

Customer service

Grammar

Confidentiality

Time management

Independent work

Team player

Computer skills

Education

BSW preferred

Associate degree in Social Services or 3–5 years experience

Tools

Chrome

Google Suite

Apple iOS

Office Suite

Job description

• Base Pay $28.00 - $32.00 / Hour
• Employee Type Non-Exempt
• Required Degree 2 Year Degree
• Manage Others No

Contact information

Description

JOB SUMMARY:

This role is a healthcare extender that guides clients through and around barriers in the complex healthcare system. This role also provides support to overcome obstacles to accessing and/or receiving services needed to maintain well-being and independence.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work with a multidisciplinary team that includes; RN’s MD’s, MSW’s and LCSW’s to support clients and address the social determinants that impact the clients’ health.
• Link clients with resources (e.g. housing, transportation, healthcare, etc.).
• Provide supportive services in clients’ place of residence.
• Advocate for clients by accompanying patients in various settings: medical offices, specialists, hospitals and clients’ homes.
• Assist with developing client care plans that reflect individual clients’ needs and connects clients to appropriate resources as developed by Case Manager’s treatment plan.
• Work with clients facing homelessness, substance abuse, mental health issues, and/or complex chronic medical conditions.
• Maintain data tracking for BHN position.
• Perform other duties as assigned.

JOB REQUIREMENTS:

• BSW preferred.
• Associate's degree in Social Services or 3-5 years of related experience.
• Work experience in community-based health care service capacity.
• Proof of negative or inactive TB required. Curry Senior Center will provide or reimburse for the cost of a TB test after an offer of employment has been accepted by both parties. Proof of a negative TB test within 90 days will also be accepted.

DESIRED SKILLS AND ABILITIES:

• Effective oral and written communications skills with the ability to express ideas in a clear, thorough, concise manner.
• Strong interpersonal, communication and organizational skills. Solid aptitude for customer service.
• High degree of skill in grammar, spelling and punctuation.
• Ability to maintain the confidentiality of all information obtained.
• Strong organizational skills and the ability to prioritize workflow.
• High level of analytical problem-solving skills.
• Excellent time management skills, including the ability to manage self-development.
• Must be action-oriented and have the ability to work independently and as a team player.
• Strong computer skills such as Chrome, Google suite, Apple iOS, Office suite.

PHYSICAL DEMANDS:

Work will be performed sitting at a desk/chair or standing while speaking and interacting with clients. Position will require average finger dexterity to operate normal office equipment and systems.

Sitting: 25 % of the workday

Standing: 25 % of the workday

Walking: 50 % of the workday

Bending: 5 % of the workday

Twisting: 5 % of the workday

Lifting: 5 % of the workday/Moderate, generally not over 10 pounds

Carrying: 5 % of the workday/Moderate, generally not over 10 pounds