Behavioral Health Navigator

Kansas Health System; Kansas City (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Kansas Health System seeks a Behavioral Health Navigator to provide intensive mental and behavioral health therapy and case management for patients of all ages and families. The role bridges gap to community services, offering post-crisis support and stabilization in an outpatient setting.

The Navigator focuses on therapy, access to care, psychoeducation, patient advocacy, and coordination of care with community providers, including higher levels of care as needed.

Qualifications

• Licensed master's level clinician.
• Experience providing therapy and case management.
• Ability to connect patients to community behavioral health resources.

Responsibilities

• Completes intake assessments to identify patient needs and goals and develops a treatment plan.
• Identifies community resources and connects patients and families with outpatient services and higher levels of care.
• Monitors progress of care coordination through scheduling, outreach, and collaboration with community providers.
• Provides supportive counseling and aids in achieving patient goals.
• Schedules, facilitates, and documents therapy sessions for patients.
• Offers post-crisis support and updates safety plans as needed.
• Acts as liaison between health system resources and community services for patients and families.
• Demonstrates professionalism, planning, teamwork, and adaptability in daily tasks.

Skills

Clinical communication

Case management

Interprofessional collaboration

Crisis intervention

Education

Master's degree in a related field

Job description

Position Title

Behavioral Health Navigator

Days - Full Time

Marillac Campus, Strawberry Hill Campus

Position Summary / Career Interest:

The Behavioral Health Navigator is a clinically licensed Master's level clinician who provides intensive mental and behavioral health therapy and case management services for patients of all ages and their families. The Behavioral Health Navigator serves patients and their caregivers in locating, accessing, and connecting to mental health and behavioral health services. In this way, the Behavioral Health Navigators provide post-crisis support and continuing stabilization as they are assisting their patients in their journey to increasing well-being on an outpatient basis. The therapy services provided by the BHN are time-limited and bridge the gap while the patient works to access therapy services in the community.

The Behavioral Health Navigator focuses on behavioral health therapy, access to care, psychoeducation, patient advocacy, coordination of care with community providers, and assisting patients and families in connecting with higher levels of care such as Intensive Outpatient Programs, Partial Hospitalization Programs, Psychiatric Residential Treatment Facilities, Skilled Nursing Facilities, and recommendations for assessment for acute hospitalization.

Responsibilities and Essential Job Functions

• Completes intake assessment to identify patient needs and goals, and to develop a treatment plan to assist patient (and family) in achieving identified goals.
• Identifies community resources and connects patients (and families) with resources, such as:

• Outpatient medication management providers
• Outpatient therapy and case management services
• higher levels of behavioral health care
• Medical providers
• Dental providers
• Assistance programs including housing, food, transportation, employment, education, etc.

• Monitors progress of care coordination through scheduling appointments, conducting outreach, coordination with community providers, and updating patient goals.
• Provides supportive and evidence-based counseling services assist patients in order to meet their goals.
• Schedules, facilitates, and documents therapy sessions for patients.
• Provide post-crisis support to identify resources and update safety plan.
• Provide support to the Intensive Outpatient Program (IOP) as needed.
• Serves as a professional and effective liaison between resources within the health system and across the community for the patient and family.
• Takes personal responsibility for independently completing assigned activities and seeks new opportunities to provide high-quality work and excellent patient care; looks for ways to improve individual performance.
• Manages daily tasks and responsibilities in the face of changing situations via planning, teamwork, and flexibility.
• Engages patients and colleagues with professionalism and respect, reinforcing trust and health system values.
• Recognizes how personal conduct impacts patients and team members, making positive changes in real-time.
• Bridges communication across care departments to deliver seamless, patient-centered care.
• Demonstrates strong problem‑solving by asking insightful questions, knowing when to escape issues that break
• Advocates on behalf of patients and caregivers for identification and access to services. Advocates for the protection of the patient's health, safety and rights. Ensures patient choice and consistently supports a patient centered environment.
• Demonstrates a caring, positive regard for others by clarity of speech, use of understandable terminology and utilizing active listening skills.
• Documents appropriate information in the patient's medical record to ensure clear communication.
• Documentation includes initial assessment and discharge/follow-up action plan.
• Works in partnership with inpatient case managers.
• Participates in professional development a