Behavioral Health Medical Assistant – Psychiatry Team

InterCommunity, Inc.; East Hartford (CT); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with employer match

Paid time off and holidays

Short-Term Disability and Long-Term DI

Life & AD&D coverage

Career advancement opportunities

Job summary

InterCommunity, Inc. in East Hartford, CT is seeking staff for a patient-facing role within our behavioral health and primary care services. You will escort patients, verify information, document medical histories, and help maintain efficient patient flow in line with agency standards.

You'll participate on an interdisciplinary team to develop and implement care plans, perform outreach, and handle routine administrative duties while ensuring accurate charting and timely lab result handling.

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology and EHR systems preferred.
• Bilingual skills are highly preferred.

Responsibilities

• Escort patients to exam rooms and prepare for MD or APRN.
• Verify patient information, medical history, and medications in the chart.
• Record and obtain vital signs accurately.
• Participate as a member of an interdisciplinary treatment team in care plans.
• Perform outreach to engage patients and handle administrative tasks as needed.

Skills

Communication

Organizational skills

Verbal and written communication

Team oriented

EHR knowledge

MS Office 365 (Outlook/Teams)

Medical terminology

Time management

Cultural competency

Bilingual (preferred)

Education

High school diploma or equivalent

Tools

EHR systems

Job description

InterCommunity, Inc. in East Hartford, CT is seeking staff for a patient-facing role within our behavioral health and primary care services. You will escort patients, verify information, document medical histories, and help maintain efficient patient flow in line with agency standards.

You'll participate on an interdisciplinary team to develop and implement care plans, perform outreach, and handle routine administrative duties while ensuring accurate charting and timely lab result handling.