Behavioral Health Clinical Liaison

Centene Corporation; Chicago (IL); On-site; USD 68,000 - 124,000; Full time

Job summary

A leading company is seeking a Behavioral Health Clinical Liaison to serve as a crucial liaison for clinical information. This role involves assessing clinical records, developing educational outreach for providers, and collaborating with various departments to enhance service quality. Competitive salary and comprehensive benefits package are included.

Benefits

Comprehensive benefits package

Health insurance

Tuition reimbursement

Flexible work schedules

Qualifications

• Master's degree required in relevant field.
• 4-6 years behavioral health outpatient care experience.

Responsibilities

• Serve as liaison for clinical information between groups.
• Perform review of member clinical records related to behavioral health.
• Develop metrics for program effectiveness.

Skills

Behavioral Health Assessment

Clinical Liaison

Data Analysis

Provider Education

Education

Master’s degree in Social Work or Behavioral Health

Job description

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You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose Serve as a liaison for external groups and providers regarding clinical information from the Operations and Medical Management teams. Assesses and performs review of member clinical records and services related to behavioral health and substance use. (Must reside in Arizona).

• Interpret and present program results and develop data-driven analysis and metrics used to measure effectiveness and ROI of all current and new programs
• Partner with various staff, along with internal and external departments on provider education and outreach; determine where there are gaps and work to develop and deploy education efforts
• Partner with regional leadership for providers requiring a clinical interpretation of results related to health plan reporting, data and quality incentive payments; facilitate discussions to make recommendations
• Implement and manage procedures for tracking, identifying and problem-solving operational issues, including issues between the provider network, community, and the facility, and make recommendations to solve
• Act as the clinical representative in various meetings
• Collaborate with staff to identify internal and external opportunities and initiate process changes to increase quality and improve staff, provider and member satisfaction
• Serve as resource and liaison on utilization, quality improvement and case management activities
• Performs other duties as assigned
• Complies with all policies and standards
  
  

Education/Experience Master’s degree in Social Work or Behavioral Health or Graduate from an Accredited School of Nursing. 4-6 years related experience providing behavioral health outpatient care in a community setting or independent practice. Experience with assessment of treatment plans related to mental health and substance abuse across the continuum of care. Experience with managed care, case management, utilization management, or quality improvement.

License/Certification LCSW - Licensed Clinical Social Worker required or

LMHC-Licensed Mental Health Counselor required or

LPC-Licensed Professional Counselor required or

Licensed Marital and Family Therapist (LMFT) required or

Licensed Mental Health Professional (LMHP) required or

RN - Registered Nurse - State Licensure and/or Compact State Licensure required or

Licensed Clinical Psychologist

• state specific licensure may be required for the following states AZ,FL, GA, NV and WA
  
  

Pay Range $68,700.00 - $123,700.00 per year

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care and Insurance

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