Behavioral Health Clinical Case Manager

Cetechs; Oklahoma; Hybrid; USD 60,000 - 85,000; Full time

Job summary

Cetechs is seeking an experienced Behavioral Health Clinical Case Manager to support the Iowa Army National Guard’s Behavioral Health Program at Camp Dodge in Johnston, Iowa. The role focuses on behavioral health assessment, case management, care coordination, risk assessment, referrals, documentation, and connecting Service Members with military, VA, community, and civilian behavioral health resources.

You will work closely with the Director of Psychological Health, medical readiness personnel,

Qualifications

• Master’s degree in Social Work strongly preferred and licensure eligibility.
• Experience in behavioral-health risk assessment and case management.
• Ability to work with military and civilian health resources.

Responsibilities

• Conduct behavioral health screenings and biopsychosocial assessments.
• Identify Service Members needing intervention or referrals.
• Coordinate behavioral health and substance-use referrals and follow-up.
• Conduct intake and develop clinical impressions and recommendations.
• Maintain accurate case-management records in EHR systems.
• Prepare case summaries and medical-readiness documentation.
• Support health programs and outreach activities as required.

Skills

Biopsychosocial assessments

Risk assessments

Documentation & record-keeping

Clinical case management

Interagency coordination

Written/verbal communication

Education

MSW degree (CSWE-accredited)

Bachelor's degree in social work/psychology

Tools

EHR systems

Microsoft 365 (Word/Excel/PowerPoint/Outlook)

Job description

Behavioral Health Clinical Case Manager

Location: Johnston, Iowa – Camp Dodge Joint Maneuver Training Center
Schedule: Generally Monday-Friday, 8:00 AM-4:30 PM, with approximately one evening and one weekend per month and occasional additional support based on mission requirements
Travel: Approximately 10% throughout Iowa
Work Arrangement: On-site/telework flexibility based on mission requirements

Position Summary

Cetechs is seeking an experienced Behavioral Health Clinical Case Manager to support the Iowa Army National Guard’s Behavioral Health Program at Camp Dodge in Johnston, Iowa.

The Behavioral Health Clinical Case Manager will support the mental health, wellness, medical readiness, and operational readiness of Iowa Army National Guard Service Members. This position focuses on behavioral health assessment, case management, care coordination, risk assessment, referrals, documentation, and connecting Service Members with appropriate military, VA, community, and civilian behavioral health resources.

The position works closely with the Director of Psychological Health, Office of the State Surgeon, military leadership, medical readiness personnel, and community providers.

Key Responsibilities

• Conduct behavioral health screenings, assessments, biopsychosocial assessments, substance-use assessments, and risk assessments.
• Identify Service Members requiring behavioral health intervention, additional evaluation, or community resources.
• Coordinate behavioral health, mental health, and substance-abuse referrals and follow-up care.
• Conduct intake and risk assessments and develop preliminary clinical impressions and recommendations.
• Monitor and follow Service Members identified as high risk and document required follow-up.
• Utilize behavioral health screening tools including PHQ-9, GAD-7, Columbia Suicide Severity screening tools, PTSD screening tools, and alcohol-use screening instruments.
• Coordinate services with military treatment facilities, VA resources, TRICARE providers, community providers, and other appropriate organizations.
• Maintain accurate behavioral health case-management records and documentation in required electronic health record systems.
• Prepare case summaries, medical-readiness documentation, Narrative Summaries (NARSUMs), and other required correspondence.
• Assist with temporary-profile and medical-readiness documentation.
• Support Periodic Health Assessments (PHA), Soldier Readiness Processing (SRP), Yellow Ribbon, and outreach events.
• Coordinate with military leadership and Iowa Army National Guard behavioral health, medical readiness, suicide prevention, family, resiliency, and support programs.
• Maintain strict HIPAA, Privacy Act, and military medical-record confidentiality requirements.
• Provide monthly case-management and workload reporting as required.
• Travel to Iowa Army National Guard locations as mission requirements dictate.

Required Qualifications

• Current state license or certification as a qualified mental health practitioner, such as a social worker, clinical psychologist, professional counselor, marriage and family counselor, or qualified substance-abuse counselor.
• Ability to obtain or maintain appropriate Iowa licensure or qualifying reciprocal-state licensure within 90 days of employment.
• Ability to practice independently without state-mandated clinical supervision.
• Minimum of three years of clinical or administrative mental-health-care experience following completion of the qualifying degree.
• Demonstrated experience conducting biopsychosocial, substance-abuse, and behavioral-health risk assessments.
• Working knowledge of medical terminology and healthcare delivery systems.
• Experience with electronic/client case-management systems.
• Strong written, verbal, organizational, and documentation skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, Teams, SharePoint, and Outlook.
• Ability to meet Department of Defense background investigation, installation-access, and Common Access Card requirements.

Education

A Master’s degree in Social Work from a CSWE-accredited institution, or equivalent education qualifying the individual to practice at the LMSW level or equivalent, is strongly preferred.

Candidates with a bachelor’s degree in social work, psychology, human services, social sciences, or a related field and at least three years of relevant behavioral-health experience may also be considered subject to Government approval.

Preferred Qualifications

• Experience supporting military personnel, Veterans, first responders, or military families.
• Knowledge of Army or Air Force medical-readiness regulations.
• Experience working with community behavioral-health agencies and referral networks.
• Certified Drug and Alcohol Counselor credential or equivalent certification.
• Familiarity with military behavioral-health and medical-readiness systems.
• Previous Department of Defense, National Guard, military health, VA, or Defense Health Agency experience.

Additional Requirements

Candidates must be able to successfully complete required Department of Defense background and security processes and required Government training. The position may require approximately 10% travel throughout Iowa and periodic evening and weekend work, including National Guard drill weekends.

Cetechs is a Service-Disabled Veteran-Owned Small Business supporting federal healthcare and professional-services programs.