Behavioral Health Clinic Receptionist Part Time Day Shift

Trinity Health; Waterloo (IA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player in healthcare is seeking a dedicated part-time receptionist to join their team. In this vital role, you will greet patients and visitors, manage appointment scheduling, and conduct insurance verifications. Your effective communication skills will enhance the patient experience, ensuring that every interaction is positive and professional. This position offers personalized health insurance plans, a retirement plan with company match, and paid time off. Join a diverse and inclusive workforce that prioritizes equity in healthcare, and make a meaningful impact in your community.

Benefits

Personalized Health Insurance Plans

Retirement Plan with Company Match

Paid Time Off

Employee Assistance Program

Wellness Programs

Qualifications

• One year experience in a medical clinic setting preferred.
• Ability to read, write, and understand English.

Responsibilities

• Greet patients and visitors and interview them for information.
• Conduct insurance verifications and update the computer system.
• Schedule appointments and collect payments.

Skills

Effective Communication

Customer Service

Data Entry

Insurance Verification

Education

High School Diploma

Medical Secretary Program

Job description

Employment Type:

Part time

Shift:

Day Shift

Description:

Acts as a receptionist, greeting patients and visitors. Interviews and registers new and established patients. Schedules patients for appointments in the computer system. Performs all point of service collection activities, including co-pays, ROA's, self-pay, high-risk accounts, and balancing cash drawers. Incorporates customer service standards when interacting with colleagues and/or consumers. Conducts insurance verification utilizing real-time eligibility. Acts as a collaborating member of the Medical Group. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision, values, and culture of MercyOne.

What you will do:

• Greet patients and visitors
• Interview patients to verify information and enter data into the computer system
• Conduct insurance verifications, scan insurance cards, and update the computer system
• Schedule appointments for patients
• Collect payments such as co-pays and balances due
• Update database consistently

Hours/Schedule:

• 40 hours biweekly, part-time, days only, no weekends or holidays

Minimum Qualifications:

• High School diploma required
• Ability to read, write, and understand English; effective communication with patients and colleagues
• One (1) year experience in a medical clinic setting preferred
• Completion of a Medical Secretary program preferred

Position Highlights and Benefits:

• Personalized health insurance plans effective on start date
• Retirement plan with company match
• Paid time off
• Employee Assistance Program (EAP) & wellness programs

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert healthcare to eight counties, offering excellent, personalized care close to home in the Cedar Valley. With 491 licensed beds across three medical centers, each providing 24-hour emergency care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, Area Level III Trauma Center and accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With over 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

MercyOne Medical Group – Northeast Iowa comprises more than 30 primary care, pediatric, internal medicine, and specialty clinics across Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette, and Tama counties.

Our Commitment to Diversity and Inclusion:

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on our Mission and Core Values, we prioritize diversity, equity, and inclusion in all we do. Our colleagues' diverse lived experiences, customs, abilities, and talents enrich our community. A diverse and inclusive workforce ensures accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.